上海招聘

职位描述：
We are looking for a Project Operations Manager to be responsible for the delivery of office furniture ordered by clients. Opendesk is a platform and does not own any manufacturing facilities but works in partnership with makers and fabricators to fulfill orders as close to the client as possible. This means that the Project Operations Manager is a key role in the company; the role s client-facing and maker partner-facing and important; we are looking for the right person with strong interpersonal and project management skills; someone enjoys getting things done in a fast moving, high performing startup environment and is experienced and independent.
我们正在寻找一个项目运营经理，负责交付客户订购的办公家具。Opendesk是一个平台，不拥有任何生产设施，但和生产商和制造商合作完成订单，尽可能靠近客户满足其需求。这意味着，项目经理是公司的一个关键角色；他面对客户和我们的合作伙伴制造商；我们正在寻找具有很强的人际沟通和项目管理技能的人；他很独立又富有经验，能享受快速移动中完成工作， 在刚起步的环境里做出高业绩成果。

The Role:
The Project Operations Manager is, together with the Sales manager and Lead Designer, responsible for successfully delivering the direct sales furniture projects to clients in Greater China. The Sales team takes responsibility for converting leads to projects, where needed involving the Design team. The responsibility area of the Project Operations Manager is to select a maker (subcontractor) for each project, to agree delivery date and details with both the client and the maker/installation team, and to ensure a smooth and timely delivery to the client site by the maker.
项目运营经理，需与销售经理和首席设计师合作，负责将中国区直接销售的项目成功运输至客户。销售团队引导项目，期间需要设计团队的参与。项目运营经理的职责范围是为每个项目选择一个制造商（分包商），与客户和制造商/安装团队商定交货日期和细节，并确保制造商顺利和及时地交付客户现场。

This requires regular communication with our verified network group of local makers in China to understand their capacity and specific capabilities/services of each maker. Opendesk wants to work in true partnership with these makers, and the Project Operations Manager is responsible for making sure that these partnerships work as well as for developing new makers as our business grows.
这就要求我们定期与国内当地生产商沟通，了解他们各自的产能及特性/服务。Opendesk想与这些厂商建立真正的合作伙伴关系，项目运营经理负责确保这些合作关系顺利开展以便满足我们业务的增长需求。

We are looking for a hands-on, experienced person who is experienced in handling multiple concurrent projects with internal and external deadlines, ideally a skilled and highly motivated individual who could grow within the company as the size of the business grows and the team needs to expand further.
我们正在寻找有实践经验的人，他能在内外部规定期限内同时处理多个项目，他的技能和自我激励能力能随着公司规模地不断扩大、业务地不断拓展而增长。

The role is also responsible for After Service (any quality issues, customer questions etc) which also often leads to follow-up sales. We have a high re-purchase rate among our customers.
该职位还负责售后服务（任何质量问题，客户问题等）一些影响后续销售的事宜。我们的产品有很高的回购率。

Also, as we expect of everyone, the Project Operations manager is expected to shape and improve the way we handle projects – this could include communications, processes, project tracking tools, etc.
此外，正如我们期望的每个人，项目运营经理预计将塑造和完善我们处理项目的方式-这可能包括沟通，流程，项目跟踪工具等

The key interfaces for this role are:
- The Sales team on a daily basis
- Design team (who need to deliver modified/new designs before production deadlines)
- Clients (after-sales)
- Makers/subcontractors and suppliers and their logistics partners
- CAD/Q&A team (who prototype and verify the design files before they can be released for production)
- The CEO & Finance team (for performance metrics, payments/invoices etc)
此职位关键面向群体：
-销售团队，每天
-设计团队（需要在生产截止日期前提供修改/新设计）
-客户（售后）
-制造商/分包商和供应商及其物流合作伙伴
-CAD / Q &A团队（在下单给生产商前确认样件和设计文件）
-首席执行官和财务团队（绩效指标，付款/发票等）

Skills/attributes:
● Proactive, self starter with the ability to work independently (we are a startup)
● Strong written & verbal communication skills
● Team player, experienced in collaborating with sales team & designers (internal), clients & manufacturing partners (external)
● Fluent (or ability to quickly become fluent) with key design software tools in use at Opendesk: AutoCAD, Autodesk Inventor, Rhino, Sketchup and other
● Good communicator in (Mandarin) Chinese and English.
● Enjoys the challenge of a key role in a fast-paced startup environment. (requires being comfortable with uncertainty and self-managing tasks - significant freedom and responsibility will be given but high performance expected!).
● Self-motived, very high drive but also a strong team player (within the China team but also with colleagues/partners abroad).
● A very naturally high attention to detail and an interest in design
● Cultural fit with core Opendesk values: open, respectful, customer-oriented, passionate, team player.
●积极主动，具有独立工作的能力（我们是创业者）
●较强的书面和口头沟通能力
●富有团队精神，在与销售团队和设计师（内部）合作及客户和合作伙伴（外部）有丰富的经验。
●熟练掌握（或有能力快速掌握）使用Opendesk开桌的主要设计软件：AutoCAD、Autodesk Inventor、Rhino、Sketchup等
●良好的中英文沟通能力。
●在快节奏的创业公司环境中享受重要工作角色带来的挑战。 （要求能胜任不确定性和需自我管理的任务——胜任巨大的自由和责任，但期待高业绩的成果）。
●自我激励，非常高的驱动力，但也善于团队合作（不仅在中国团队内，也与国外的同事/合作伙伴的合作中）。
●对细节高度重视。
●符合Opendesk开桌核心价值观的文化：公开，尊重，以客户为导向，热情，团队合作。 

Experience & education:
● University level education required in engineering or manufacturing from a reputable institution
● Minimum 5 years relevant experience, preferably in manufacturing design furniture
● Understanding of key manufacturing processes and materials for furniture
●来自知名大学本科以上学历，工程或制造专业
●至少5年相关工作经验，有制造设计家具经验者优先
●了解家具主要的制造工艺和材料 举报 分享

Opendesk is a new kind of furniture company. We empower a network of independent designers and makers to create beautiful furniture locally to where it’s needed. Our mission is to build a global platform for local making of design furniture and related products. Replacing factories with faces, we aim to build the world’s most equitable & distributed supply chain. We believe in working together to build a healthier collective future, starting with the way we design and make the things we consume.
Opendesk开桌是一家新型的家具公司。我们为独立设计师和制造者创建了网络平台，帮助他们在当地制作精美的家具，并运至当地的客户。 我们的使命是创建一个全球平台，让设计型家具及相关产品能在本地制造。我们赋予工厂全新的面貌，目标是建立世界上最公平和最广泛的供应链。 我们相信，通过共同努力来建立一个更健康的未来共和体，这将从设计和制造我们的消费品开始。

We are ready to grow, and have recently established a Chinese business under the Opendesk开桌brand. We intend to develop furniture sales in our traditional office furniture segment but also develop the Opendesk 开桌 brand to bring it to a wider audience.
我们近期已经以Opendesk开桌品牌建立了中国的业务并将快速增长。 我们将销售家具作为传统办公家具业务的一部分并将Opendesk开桌品牌深化以扩大消费群体。

We have established a relationship with Douban.com, and in line with the DNA of our brand, we will seek to use this as a channel for content marketing. This will help to build our design-led brand through stories and content around design, furniture, fabrication and craftsmanship in a way that entertains, educates and inspires people to develop themselves. We also plan to use this as a sales channel to consumers – this will be developed during 2017.
我们与Douban.com豆瓣网建立了合作关系，由于我们的品牌理念一致，我们将力求将其作为市场营销渠道。 这将有助于创建我们以设计为主导的品牌，通过关于设计、家具、制造和工艺的故事与内容，来娱乐、教育和激励人们自我发展。 我们也计划将此作为消费者的销售渠道 —— 这将在2017年得以发展。