成都招聘

职位描述：
Job Functions:
Within a five member team, participation and / or handling of IT Tasks, bring in expertise on some of them:
? Participate and/or handle IT projects, such as cost reduction, or Active Directory move to the cloud, etc.
? Network and Server Infrastructure: security, service monitoring, design, supervision, support, maintenance and service optimisation
? AWS hosting: monitoring cost control, support and maintenance
? Provide support to end users (global presence) and remote offices in IT Service Desk with respect to the SLA:
o User access
o Standard issues including hardware issues
Requirements:
? Able to communicate in English, both spoken and in writing;
? 5 or more years of working experience as IT engineer, among which 2 as senior engineer.
? 3 or more years of working experience as IT support or System Administrator or other support area or functions;
? Has fundamental understanding and experience in Cloud hosted solutions, AWS preferred.
? Has fundamental understanding on various Operating Systems, i.e. Linux, Windows 7 to 10, Mac OS, Windows Server 2003 to 2012, etc. LPI, MCSE or other types of certifications are preferred;
? Has good Networking knowledge preferably to Cisco CCNP level including routing, switching, wireless networking, firewalls, VPNs and troubleshooting (LANs, wLANs, WANs and MANs).
? Has enterprise level Infrastructure knowledge with Microsoft Hyper-V or VMware and SAN technology
? Communicate electronically and in person with computer users experiencing difficulties to determine, document and resolve problems experienced;
? Able to provide troubleshooting for hardware and software issues on desktops, laptops, printers, servers and networking devices.
? Consult user guides, technical manuals and other documents to research and implement solutions.
? Provide advice and training to users in response to identified difficulties.
? Passionate and patient in working environment; Show the ability to learn new things quickly.
? Proactive approach to problem solving.
? Able to work effectively under pressure.
? Highly motivated with customer service mentality. 举报 分享

Although smartphone penetration and 3G/4G coverage is increasing, the cost of data access is still beyond most people’s reach in emerging markets. Myriad Group is working closely with Mobile Network Operators (MNOs) worldwide to provide “no data access users” innovative and compelling services, while understanding that it is key for our customers to leverage high feature-phone penetration and monetize low average revenue per user segments.

Myriad offers MNOs & B2B integrators a best-in-class Unstructured Supplementary Service Data (USSD) platform that provides a complete market reach. Our “all in one” premium USSD platform integrates a gateway and a portal available for both cloud-based and in-network environments. Thanks to its scalable architecture, that relies on robust security and traffic optimization standards, USSD+ offers a tailored and seamless mobile network integration with an intuitive Service Creation Environment that allows MNOs the ability to easily create and deploy compelling cost-saving mobile services and boost monetization. USSD+ is an enabler for a plethora of connected USSD applications in several domains, such as self-care portals, m-Health and m-Money, that reach all mobile users while being fully LTE ready.

Myriad connects users to online services without mobile internet access. This challenge is addressed by our VAS+ solution that provides access to smart services with a best-in-class user experience on any device; from basic phones to high-end smartphones. It gives end-users access to the most popular social networks and connected services, such as Facebook, Twitter, Search, Translate, Wikipedia and Goal.com. VAS+ provides end-user notifications in real-time, triggers multi-chat sessions, updates personal information, shares and searches content while providing MNOs the tools to optimize traffic, manage subscriptions and implement micro-billing routines. VAS+ is fully run in the cloud and run by a team of Service Growth experts assuring rapid deployment and immediate revenue opportunities.

Myriad understands that it is vital for MNOs to promote and monetize their VAS by making subscribers feel unique. The critical factor of campaign management is to send the right message, at the right time, through the right channels; helping telecom operators maximize their conversion rates by running optimized campaigns over USSD, SMS, SAT-Push and IVR. Campaign+ is available both in-network or as a SaaS and allows easy and efficient campaign creation thanks to the simple wizard based on a sharp publication workflow. We support MNOs in delivering best practices for their campaigns with an intelligent auto adaptable engine capable of geo-location detection, segmentation and subscriber prediction. Campaign+ is open and flexible and allows 3rd party vendors to produce rich marketing campaigns with the integration of contextual ads. The full set of reports & stats provide ROI through actionable insights that help optimize and fine-tune future campaigns.