郑州招聘

职位描述：
Notes:
1.All China based positions are subject to local terms and conditions.
2.Applicants must have the right to live and work in Mainland China. We are unable to assist applicants with visa or work permit applications.
3.Once employment is confirmed, the employment contract and personnel file will be arranged through local FESCO.

Position Title: Customer Services Officer (Airport) (机场客户服务员)
-Job Level : A
-Reports to : Airport Services Supervisor
-Work Location : Xinzheng International Airport (Zhengzhou)

Job Description
-Perform daily functions to ensure that the landside and airside operation run smoothly
-Perform and monitor ramp operations and baggage handling
-Provide excellent service to all customers in efficient and professional manner
-Assist duty supervisor to monitor overall counter situation and gate operation during daily operation
-Handle flight arrival and any tight connect case
-Well manage the flight disruption & irregularity in an effective manner
-Coordinate proactively with other carriers to ensure passengers are well cared for and assisted when needed
-Conduct the pre-flight briefing and ensure that handling agents deliver services and products at Dragonair’s (KA) required standard
-Monitor and prepare Handling Agent performance record
-Be familiar with MPO / oneworld customer benefits and provide a high standard of global services to customers of KA and oneworld partner airlines
-Foster excellent teamwork within KA team members and with colleagues from Handling Agents
-Liaise and maintain good working relations with CIQ and other parties to ensure smooth operations
-Support cargo service operations


General Requirements
-College degree or above
-Can work independently, willing to face challenges and work under pressure.
-Detail and accuracy oriented
-Strong interpersonal communication and negotiation skills
-Good team player
-Good time management and multi-tasking ability
-Strong command of spoken and written Mandarin and English. CET-6 or above is preferred.
-Computer literacy
-Strong sense of responsibility
-Excellent phone manner
-Experience in airlines’ reservation and ticketing is a plus
-Willing to work extended hours

Application Procedure
Please quote the position applied and send your application letter with FULL RESUME and recent photo and PRESENT and EXPECTED SALARY by email to the address below: Anna.lu@dragonair.com by 20October, 2016.

Hong Kong Dragon Airlines Limited is an Equal Opportunities Employer. All applications will be treated in strict confidence and only be used for recruitment related purpose. Applicants who are not invited for interviews within 6 weeks may consider their applications unsuccessful in this instance and all application details will be destroyed. Once employment is confirmed, employment contract and personnel file will be arranged through Zhengzhou FESCO. 举报 分享

CATHAY PACIFIC AIRWAYS LIMITED 国泰航空有限公司
At Cathay Pacific, we share one common aspiration: to be the world's best airline.

Cathay Pacific and its subsidiaries employ a total of over 28,000 people across 39 countries that we operate to. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.

Hong Kong Dragon Airlines Limited 港龙航空有限公司

Hong Kong Dragon Airlines Limited (DRAGONAIR) is an award-winning airline that is also the newest member of the Cathay Pacific Group. We provide premium services to international travellers on a growing network of passenger routes throughout Asia, with a particular focus on the China Mainland.