郑州招聘

Summary: This position will be responsible for the efficient and effective collections processes of DNAF's retail portfolio, ensuring that there is strict adherence to all Chinese legal & regulatory requirements, as well as ensuring that all of DNAF's interests, policies & procedures are always followed in accordance to company guidelines and that the Company's interests are never compromised.

Job Responsibilities
-Ensure all delinquent contracts are followed in an effective and efficient manner, by focusing on delinquency control, portfolio management, and collection productivity, while maintaining customer satisfaction.
-Administer and maintain all collections processes in accordance with all Chinese legal & regulatory requirements, as well as adhering to DNAF's corporate standards & policies.
-Process data in the CMS system in accurate and efficient manner to ensure the job quality and data integrity.
-Conduct overdue telephone collection as directed by collection supervisor

- Field visit for overdue account customers-Conduct overdue telephone collection as directed by collection supervisor for customers

- Assistant to make collection report and improve the regulation

-Build good and professional customer service attitude and maintain the good customer relationship

Job Requirements
-At least 1-2 years collections experience preferably within finance company, retail bank or guarantee companies.

- Having experience in litigation priority

- Having experience in home collection

- Strong problem solving ability

- Analytically minded with good planning skills

- Good summarizing ability

概况：

主要负责东风日产汽车金融公司的零售贷款的催收，在遵守中国的法律法规的前提下，按照东风日产的政策和业务操作程序执行，保障东风日产公司的利益，确保催收业务的有效性，

岗位职责：

-确保所有拖欠合同，其次通过对拖欠控制，收集信息的有效性来维护客户的满意度。

-管理和维护所有的催收过程中，要根据中国的法律法规和监管要求，并坚持东风日产的企业标准和政策。

-在CMS系统中保证过程数据的准确和有效，确保工作质量和数据的完整性

-根据催收主管的指派，对逾期客户进行电话催收。

-通过实地访问，对逾期付款人未付款项进行追讨。

-协助进行催收相关流程以及工作手册的开发

-协助部门进行催收业务的报表，规章制度的改善。

-树立良好的专业化客户服务意识，保持良好的客户关系。

要求：

至少一到两年的催收经验。有财务公司，零售银行，担保公司工作经验者优先

有上门催收经验。

有诉讼经验优先

拥有较强解决问题的能力

优秀的计划习惯，并可以细致的分析

良好的总结能力

工作地点上海浦东

东风日产汽车金融有限公司是由日本日产自动车株式会社、东风汽车集团股份有限公司和日产（中国）投资有限公司共同出资的经营汽车金融业务的合资公司，注册资本为人民币十二亿元。日产自动车株式会社占股37.9％，东风汽车集团股份有限公司占股35％，日产（中国）投资有限公司占股27.1％。公司总部位于上海市浦东新区福山路500 号城建国际中心11 楼。
日产自动车株会社创立于1933 年，是日本三大汽车制造商之一，世界500 强之一。
东风汽车集团股份有限公司成立于2001 年，并于2005 年在香港联交所主板挂牌上市，系中国三大汽车集团之一的东风汽车公司的子公司。
日产（中国）投资有限公司成立于2004 年，系日产自动车株式会社在北京
设立的全资子公司。
公司主要经营业务：
- 为最终用户提供购车贷款业务
- 办理汽车经销商采购车辆贷款
- 营运设备贷款（包括展示厅建设贷款和零配件贷款以及维修设备贷款等）
- 转让和出售汽车贷款应收款业务
- 为贷款购车提供担保
- 与购车融资活动相关的代理业务
基于对中国汽车市场和汽车产品的深刻认识，我们将致力于将全球先进的汽车金融服务理念与中国客户的需求相结合,为客户提供量身定制的专业购车贷款服务。我们相信，东风日产汽车金融有限公司借助日产自动车株式会社在全球金融服务业务的丰富经验、借助东风汽车集团股份有限公司在中国本地的运营经验和广泛影响力，必将走上健康发展之路，成为中国金融服务业一颗璀璨的新星！

Dongfeng Nissan Auto Finance Co., Ltd., with a registered capital of RenMinBi One Thousand and Two Hundred Million Yuan, is a joint venture company invested by Nissan Motor Co., Ltd. holding 37.9% equities, Dongfeng Motor Group Co., Ltd. holding 35% equities and Nissan (China) Investment Co., Ltd. holding 27.1% equities. The headquarter ofthe Company is located at Floor 11, No.500 Fushan Road UC Tower, Pudong New District,Shanghai, P.R.C..
Nissan Motor Co., Ltd., established in Year 1933, is one of the three biggest automobile manufactures in Japan and lists on Fortune Global 500.
Dongfeng Motor Group Co., Ltd. was established in Year 2001 and listed on the Main Board of Hongkong Exchange in Year 2005. Dongfeng Motor Group Co., Ltd. is a subsidiary company of Dongfeng Motor Corporation which is one of the three biggest automobile manufactures in China.
Nissan (China) Investment Co., Ltd., established in Year 2004, is a subsidiary company wholly owned by Nissan Motor Co., Ltd. in Beijing.
The main business scope of the Company includes:
- Providing loan services to end users for purchase of automobiles
- Providing loans to auto dealers for the purpose of procurement of automobiles and operating facilities (including loans for the construction of show rooms, purchase of spare parts and maintenance equipment, etc.)
- Transferring and selling the business of auto loan receivables
- Providing security for auto loans
- Agency services related to auto finance business
With the profound understanding of the auto market and auto products in China, we are endeavoring to contributing our globally-advanced auto finance experience to meet the needs of China customers and providing you with the most excellent and exceptional financial service. We believe, the perfect combination of rich global experience of Nissan Motor Co., Ltd. in auto finance area and the sufficient understanding of local market and comprehensive influence of Dongfeng Motor Group Co., Ltd. will ensure Dongfeng Nissan Auto Finance Co., Ltd. to have progressive development and become a new shinning star of the financial service market in China!