郑州招聘

SECTION 1.1: Performance contract

OUTPUTS AND RESULTS

Purpose of the role

How it supports Operation’s vision, mission and strategy

To provide general reception duties including management on all incoming telephone enquiries, greeting visitors, office supplies management and meeting room booking; local/international carriers booking, received and tracking. Organizing customer clearance paperwork, assist shipping dept to deal with shipping issue and unloading data on POMS .

Job Grade

Last date job grade approved:

Key receivers of work

Management Team, Merchandiser Team ,Shipping Professionals, HR and External Customers

REPORTING LINES

Reports to

Office Manager

Direct reports

1. Customer

20%

· Greet visitors

· Lunch and coffee ordering

· Hotel and car management to visitors

· Feedback from visitors and team

2. Supplier management

30%

· Support office administrative duties including:

v Meeting room booking

v Flight tickets booking

v Office equipment maintenance

v Printed matter and water ordering

· Feedback from visitors and team

· Stock Control

3. Operational

40%

· Provide support in Company related events

· Reception and telephone directory update maintenance

· Booking, tracking and received all local & international carriers.

· Checking all customer clearance documents and scanning them for keeping

· Deal with some shipping issue

· Counting shipment quantity and volume for uploading data on POMS.

· Feedback from visitors and team

4. Product

N/A

5. People

10%

· Working relationships:

· Merchandiser Team

· HR

· Suppliers

· Visitors (Suppliers/Customers)

· Feedback from visitors , suppliers and team

SECTION 1.2: Job incumbent requirements

EXPERIENCE, SKILLS, QUALIFICATIONS, ORGANISATIONAL KNOWLEDGE AND COMPETENCIES

EXPERIENCE

Minimum of 2 years' job experiences as a receptionist or administrator or shipping coordinator

QUALIFICATIONS / EDUCATION

Higher Diploma or Degree in Business Administration or other related disciplines

KNOW-HOW (SKILLS)

Proficiency in PC skills including MS Office including Word, Excel, PowerPoint; Access and Chinese word processing;

Written and spoken English and Chinese (Mandarin or Cantonese)

Ability for shipping coordinator and communication,

BEHAVIOURAL COMPETENCIES

EXTREME

HIGH

GENERAL

· Responsibility

· Pleasant personality

· Well-organized and planning

· Multi-Tasking

· Friendly

· Ability to learn and improve

· Learning orientation and change

· Openness

· Passion

KEY CONTACTS

EXTREME

HIGH

GENERAL

· Management Team

· Suppliers

· Internal and External Visitors

· HR

Disclaimer:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Signatures:

Employee

Date: