郑州招聘

Duties and Responsibilities:

Responsible for data analysis and the efforts on consumer insights and loyalty analytics:

· Use CRM system and database to monitor campaigns and reports, and responsible for system optimization, improvement and new function testing

· Daily & Operational management of 3rd party vendors for efficient, effective and timely execution of accurate reports. Responsible for loyalty program regular reporting including monthly/weekly report or brand report, and ensure the reports could be delivered on time with high quality

· Convert customer insights into actionable recommendations to inform business deciders

· Responsible for profitability analysis to assess the performance of CRM campaigns

· Monitor and research domestic CRM programs and provide benchmarking data

Qualifications:

BA/Master, good in English and Chinese

3+ years’ experience in data analysis and CRM related projects

Strong data analysis skill with proficiency in the use of SQL server database

Strong business sense

Proficiency in SPSS is a plus

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