Datacon 2200/8800产品专员-工作地点上海
佰瑟（上海）贸易有限公司
- 公司规模：50-150人
- 公司性质：外资（欧美）
- 公司行业：贸易/进出口
职位信息
- 发布日期：2017-12-05
- 工作地点：上海-浦东新区
- 招聘人数：1人
- 工作经验：5-7年经验
- 学历要求：大专
- 语言要求：普通话 精通 英语 熟练
- 职位月薪：18-35万/年
- 职位类别：售前/售后技术支持工程师
职位描述
职位描述：
Position: Product Specialists
Job Description
? Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in China (2nd level support)
? Conducts evaluations, benchmarks and demos
? Establishes good customer relationship with all key accounts assigned
? Conducts feasibility studies and sample bonding
? Troubleshoots and maintains demo equipment if necessary
? Collects process / production / competitor data at customer site
? Build-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team and the different regional support centers
? Conducts training on existing and future FC platforms to FSE’s and customers
? Helps defining SW requirements for new modules and features (Requirement Engineering)
Education
? Minimum 5 years of experience as a support engineer
? Experience within semiconductor backend industry
? Diploma or degree in Engineering
Work experience
? Minimum 5 years of experience as a support engineer
? Experience within semiconductor backend industry
Expertise and methodology
(business knowledge, languages, MS-Office, etc.)
? Good PC, MS-Office knowledge
? Very good command of English (spoken & written)
? Good command of Chinese (spoken & written) is an asset
Other requirement criteria
(personal related competence as social competence, management competence, strategic competence, etc.)
? Very strong analytical skills
? Good behavior in customer relations
? Intercultural understanding
? Travel readiness up to____40__%__
工作描述：
1. 协调和解决客户问题提供技术解决方案
2. 与中国客户支持及应用工程师合作，解决客户问题
3. 对产品进行评估,基准测试和演示
4. 与所有关键客户建立良好的客户关系
5. 进行可行性研究和样本结合
6. 必要时，对设备故障排除和维护演示
7. 收集过程/生产/竞争对手在客户站点的数据
8. 建立强有力的技术产品/解决问题通过结构化产品线之间的知识转移,研发团队和不同的地区支持中心
9. 在现有和未来的FC平台上对工程师和客户进行培训
10. 帮助定义SW新的模块和功能要求
教育/工作经验
1. 至少5年技术支持工程师经验
2. 在半导体端行业经验
3. 工程文凭或学位
其他要求
1. 熟练运用电脑
2. 英语熟练，擅长听、说、读、写
3. 中文水平良好（口语和写作能力）
其他的要求标准
1. 个人专业能力、社交能力、管理能力、战略能力、等等
2. 很强的分析能力
3. 客户关系处理
4. 跨地域文化理解
5. 能适应各地长期出差(国内/国际)
备注：
1、有半导体后端行业经验，有P&P机器相关经验
2、智能手机供应链经验，有富士康工作经验更好
3、最近工作经验中有3年以上DB经验
4、熟悉本公司以下产品： Flip Chip Datacon 8800 / Datacon 2200 evo / Esec 2100等机器设备
5、英语务必能作为工作语言
6、不符以上条件请勿投简历
举报
分享
Position: Product Specialists
Job Description
? Coordinates and provides technical solutions / problems solving on customer issues in collaboration with Field Service Engineer in China (2nd level support)
? Conducts evaluations, benchmarks and demos
? Establishes good customer relationship with all key accounts assigned
? Conducts feasibility studies and sample bonding
? Troubleshoots and maintains demo equipment if necessary
? Collects process / production / competitor data at customer site
? Build-up strong technical know-how on product / problem solving via structured knowledge transfer between the Product Line, the R&D team and the different regional support centers
? Conducts training on existing and future FC platforms to FSE’s and customers
? Helps defining SW requirements for new modules and features (Requirement Engineering)
Education
? Minimum 5 years of experience as a support engineer
? Experience within semiconductor backend industry
? Diploma or degree in Engineering
Work experience
? Minimum 5 years of experience as a support engineer
? Experience within semiconductor backend industry
Expertise and methodology
(business knowledge, languages, MS-Office, etc.)
? Good PC, MS-Office knowledge
? Very good command of English (spoken & written)
? Good command of Chinese (spoken & written) is an asset
Other requirement criteria
(personal related competence as social competence, management competence, strategic competence, etc.)
? Very strong analytical skills
? Good behavior in customer relations
? Intercultural understanding
? Travel readiness up to____40__%__
工作描述：
1. 协调和解决客户问题提供技术解决方案
2. 与中国客户支持及应用工程师合作，解决客户问题
3. 对产品进行评估,基准测试和演示
4. 与所有关键客户建立良好的客户关系
5. 进行可行性研究和样本结合
6. 必要时，对设备故障排除和维护演示
7. 收集过程/生产/竞争对手在客户站点的数据
8. 建立强有力的技术产品/解决问题通过结构化产品线之间的知识转移,研发团队和不同的地区支持中心
9. 在现有和未来的FC平台上对工程师和客户进行培训
10. 帮助定义SW新的模块和功能要求
教育/工作经验
1. 至少5年技术支持工程师经验
2. 在半导体端行业经验
3. 工程文凭或学位
其他要求
1. 熟练运用电脑
2. 英语熟练，擅长听、说、读、写
3. 中文水平良好（口语和写作能力）
其他的要求标准
1. 个人专业能力、社交能力、管理能力、战略能力、等等
2. 很强的分析能力
3. 客户关系处理
4. 跨地域文化理解
5. 能适应各地长期出差(国内/国际)
备注：
1、有半导体后端行业经验，有P&P机器相关经验
2、智能手机供应链经验，有富士康工作经验更好
3、最近工作经验中有3年以上DB经验
4、熟悉本公司以下产品： Flip Chip Datacon 8800 / Datacon 2200 evo / Esec 2100等机器设备
5、英语务必能作为工作语言
6、不符以上条件请勿投简历
职能类别： 售前/售后技术支持工程师
关键字： 产品专员
公司介绍
BE Semiconductor Industries N.V. (Besi) is a leading supplier of semiconductor assembly equipment for the global semiconductor and electronics industries. The Company develops leading edge assembly processes and equipment for leadframe, array connect and wafer level packaging applications in a wide range of end-user markets including electronics, computer, automotive, industrial, FRID, LED and solar energy. Customers are primarily leading semiconductor manufacturers, assembly subcontractors and electronics and industrial companies. Besi’s ordinary shares are listed on NYSE Euronext Amsterdam (symbol: BESI) and OTCQX International (symbol: BESIY) and its headquarters are located in Duiven, the Netherlands. For more information, please visit the website of Besi company. Besi (Shanghai) Trading Co., Ltd. is its sales and service subsidiary in Shanghai, China.
联系方式
- 公司地址：地址：span自由贸易区富特东三路76号32号厂房2楼东侧