郑州 [切换城市] 郑州招聘郑州客服及技术支持招聘郑州咨询热线/呼叫中心服务人员招聘

Student Recruitment Advisor, ANZ 澳新留学 专员

学集教育咨询(北京)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:教育/培训/院校

职位信息

  • 发布日期:2017-03-25
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:2年经验
  • 学历要求:本科
  • 语言要求:英语 熟练
  • 职位月薪:1.5千以下/月
  • 职位类别:客服专员/助理  咨询热线/呼叫中心服务人员

职位描述

职位描述:
Student Recruitment Advisor, ANZ
 
Main duties:
· Answering general queries from partner agents. This will include but not limited at Entry requirements, application procedures, recommending the best pathway programs, providing application tools and detailed course information etc.
· Providing general feedback on application result and suggesting alternative options when needed
· Providing information relating to confirmation, payment procedure, accommodation, pick up service etc. to agent partners
· Updating Product knowledge of ISC AU, Taylors and CSU
· Gathering the frequent asked questions helping internal staff to improve their sales tools, as well as market facing website and brochures
· Online training the application staffs of agent partners for the application purpose
· Outstanding case chasing and solution
· Other temp task required by team leader
 
Essential Criteria:
· Degree-level educated, preferably in the Australia or New Zealand country (marketing, business or other related discipline preferred)
· Fluency in English and Chinese
· Experience of working in an international environment involving liaison with overseas offices
· Excellent presentation, communication and interpersonal skills
· Well-developed organisational skills and demonstrated ability to meet deadlines
· Ability to work independently with minimal supervision and as part of a team
· Proficiency in a range of computing skills including word processing, spreadsheets, databases, internet and email
 
Desirable Criteria:
· Proven track-record in increasing sales
· Experience of promoting educational services
· Experience of working with an agency distribution network

How to Apply :
Applicants must provide a cover letter in English explaining how they meet the above criteria, as well as a CV in English. Please send your resume to Nathan Zeng at nzeng@studygroup.com.
 
We will offer the successful candidate appropriate remuneration and welfare benefits, outstanding training and career opportunities and also an excellent working environment.
 
Applicants invited to interview will be expected to demonstrate a strong understanding of Study Group and our International Study Centers through carefully reading our Websites.

职能类别: 客服专员/助理 咨询热线/呼叫中心服务人员

关键字: 澳洲留学 留学顾问 校方

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公司介绍

About Study Group

Study Group is a global leader in preparing students for international academic success and rewarding careers through life-changing learning. We provide education through International Study Centres (ISCs) in collaboration with leading universities. Our pathway programmes provide the language, academic and social skills that students need for university progression and continued success in a global society. Study Group creates new opportunities for students to fulfil their academic or professional goals.

Study Group believes that multicultural learning environments are beneficial for all. We help international students from across the world adjust to life at UK universities, and fulfil their potential.

联系方式

  • Email:chinahrteam@studygroup.com
  • 公司地址:地址:span数码01大厦