客服主管
肇庆市贷道投资有限公司
- 公司规模:少于50人
- 公司性质:民营公司
- 公司行业:金融/投资/证券
职位信息
- 发布日期:2017-07-15
- 工作地点:肇庆
- 招聘人数:2人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:0.8-1万/月
- 职位类别:客户经理/主管
职位描述
职位描述:
岗位职责
1、业务主管职位,独立负责工作小组,给下级成员提供引导或支持并监督他们的日常活动;
2、推动实施客户服务规范和制度;
3、适当处理服务的故障和客户的投诉处理,控制客户满意度的的跟踪及分析;
4、定期整理搜集客户反馈,进行客户需求分析;
5、全方位优化客户服务质量。
任职资格
1、专科及以上学历;
2、2年以上的客户服务工作经验,相关领域从业者优先;
3、良好的协调和沟通能力、人际交往能力和语言表达能力;
4、较强的责任心和执行力,富有工作热情和团队意识。
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岗位职责
1、业务主管职位,独立负责工作小组,给下级成员提供引导或支持并监督他们的日常活动;
2、推动实施客户服务规范和制度;
3、适当处理服务的故障和客户的投诉处理,控制客户满意度的的跟踪及分析;
4、定期整理搜集客户反馈,进行客户需求分析;
5、全方位优化客户服务质量。
任职资格
1、专科及以上学历;
2、2年以上的客户服务工作经验,相关领域从业者优先;
3、良好的协调和沟通能力、人际交往能力和语言表达能力;
4、较强的责任心和执行力,富有工作热情和团队意识。
职能类别: 客户经理/主管
关键字: 客服 销售管理 主管
公司介绍
肇庆市贷道投资有限公司(Zhaoqing City Road Loan Investment Co., Ltd.)成立于2016年7月,坐落于全国优秀的旅游城市西江河畔--肇庆市。公司始终坚持以“科技创新、合作共赢、诚信高效、服务一流”为服务理念,以诚信,创新打造企业,我们有专业的团队和成熟的网络服务,立志成为粤西地区首屈一指的金融服务公司。
公司主要业务:个人借款融资服务咨询,企业借款融资服务咨询,房产按揭抵押服务,汽车销售,汽车抵押借款服务,企业投资服务咨询,个人投资服务咨询,商务信息咨询,企业管理咨询,汽车租赁。
经过将近一年来的辛勤耕耘和不懈努力,肇庆市贷道投资有限公司不断发展壮大,已被业内外所认可和推崇。目前,公司已形成了以产品数据、信贷资讯、行业分析报告等形式的品牌服务项目,同时,也为客户量身定做信贷行业有关专题报告。我们将继续努力,矢志不渝地为客户提供更多更好的服务,为中国财富管理行业的发展贡献自己的智慧和力量。
公司产品采集以客户需求为导向,优选产品供应商,采用全流程的严格风险控制:由投资专家、风控专家、法务专家进行对信贷公司和项目进行风险把控,让客户放心。
企业文化愿景:影响财富的力量使命:打造最受人信赖的信贷咨询机构;
核心价值观:忠诚、精业、责任、共享核心竞争力:品牌、人才、专注、学习企业精神:天道酬勤、厚德载物 | 笃行信道、自强不息。
眼光决定财富,远见成就未来,期待与社会各界人士携手共创美好明天!
Zhaoqing Zhaoqing City Road Loan Investment Co. (Ltd.), founded in July 2016, is located in the national excellent tourist city - the west bank river - Zhaoqing city. The company always adhere to the "scientific and technological innovation, win-win cooperation, integrity and efficient, first-class service" for the service concept, in good faith, to create innovative enterprises, we have a professional team and mature network services, to become the leading Financial Services Company in Western guangdong.
The company's main business: personal loan financing advisory services, business loan financing advisory services, car sales, car mortgage real estate mortgage services, mortgage services, investment advisory services, investment advisory services, business consulting, management consulting, car rental.
After nearly a year of hard work and unremitting efforts, the Zhaoqing road Loan Investment Co., Ltd. has been growing and growing, and has been recognized and respected by both inside and outside the industry. At present, the company has formed a product data, credit information, industry analysis reports and other forms of brand service projects, while also tailor-made for customers credit industry related reports. We will continue to unswervingly provide more and better services for customers, contribute their wisdom and strength for the development of Chinese wealth management industry.
The company product acquisition to customer demand, optimize product suppliers, strict risk control by the whole process: the investment risk control experts, experts, forensic experts of credit companies and projects to control risk, to reassure customers.
Corporate culture vision: the power to influence Wealth: Mission: to build the most trusted credit advisory body;
Core values: loyalty, fine, responsibility, sharing core competence: brand, talent, attention, learning the spirit of enterprise: | Dusing channel, social commitment God helps those who help themselves, unremitting self-improvement.
Vision determines wealth, vision achieves the future, and expects people from all walks of life to join hands in creating a better tomorrow!
公司主要业务:个人借款融资服务咨询,企业借款融资服务咨询,房产按揭抵押服务,汽车销售,汽车抵押借款服务,企业投资服务咨询,个人投资服务咨询,商务信息咨询,企业管理咨询,汽车租赁。
经过将近一年来的辛勤耕耘和不懈努力,肇庆市贷道投资有限公司不断发展壮大,已被业内外所认可和推崇。目前,公司已形成了以产品数据、信贷资讯、行业分析报告等形式的品牌服务项目,同时,也为客户量身定做信贷行业有关专题报告。我们将继续努力,矢志不渝地为客户提供更多更好的服务,为中国财富管理行业的发展贡献自己的智慧和力量。
公司产品采集以客户需求为导向,优选产品供应商,采用全流程的严格风险控制:由投资专家、风控专家、法务专家进行对信贷公司和项目进行风险把控,让客户放心。
企业文化愿景:影响财富的力量使命:打造最受人信赖的信贷咨询机构;
核心价值观:忠诚、精业、责任、共享核心竞争力:品牌、人才、专注、学习企业精神:天道酬勤、厚德载物 | 笃行信道、自强不息。
眼光决定财富,远见成就未来,期待与社会各界人士携手共创美好明天!
Zhaoqing Zhaoqing City Road Loan Investment Co. (Ltd.), founded in July 2016, is located in the national excellent tourist city - the west bank river - Zhaoqing city. The company always adhere to the "scientific and technological innovation, win-win cooperation, integrity and efficient, first-class service" for the service concept, in good faith, to create innovative enterprises, we have a professional team and mature network services, to become the leading Financial Services Company in Western guangdong.
The company's main business: personal loan financing advisory services, business loan financing advisory services, car sales, car mortgage real estate mortgage services, mortgage services, investment advisory services, investment advisory services, business consulting, management consulting, car rental.
After nearly a year of hard work and unremitting efforts, the Zhaoqing road Loan Investment Co., Ltd. has been growing and growing, and has been recognized and respected by both inside and outside the industry. At present, the company has formed a product data, credit information, industry analysis reports and other forms of brand service projects, while also tailor-made for customers credit industry related reports. We will continue to unswervingly provide more and better services for customers, contribute their wisdom and strength for the development of Chinese wealth management industry.
The company product acquisition to customer demand, optimize product suppliers, strict risk control by the whole process: the investment risk control experts, experts, forensic experts of credit companies and projects to control risk, to reassure customers.
Corporate culture vision: the power to influence Wealth: Mission: to build the most trusted credit advisory body;
Core values: loyalty, fine, responsibility, sharing core competence: brand, talent, attention, learning the spirit of enterprise: | Dusing channel, social commitment God helps those who help themselves, unremitting self-improvement.
Vision determines wealth, vision achieves the future, and expects people from all walks of life to join hands in creating a better tomorrow!
联系方式
- 公司地址:上班地址:端州区端州二路6号兴业商务大厦8楼811室