驻马店招聘

Report to : Customer Service Manager, Great China & South East Asia

Job Descriptions
? Act as sales order owner to perform OTC daily activities.
? Communicate with cross functional departments to provide service commitments to customers upon business requirement, and implement business rule in customer order management.
? Contribute to the business target realization and grant efforts to the assigned KPIs achievement.
? Being nominated and acting as key-users for respective system (i.e. SAP, ICARe) or business module (i.e. Back to Back sales, 3rd party sales & etc) with longer on-job practices.
? Acting as point of contact for the CSR group and co-ordinate CSR activities with longer on-job practices, provide support in resolution of complaints and issues when needed.
? Primary point of contact to help & support the ICARe or SAP community on business process & system process related activities (includes gap identification, initiate improvement, trouble-shooting).
? Assist Manager in hiring new CSRs & train them when required.
? Other on-job tasks assigned by Manager (i.e. reports)

Qualifications
? Bachelor degree in International Trade, Commercial or Chemistry related subject.
? At least 5 years of relevant working experience in Customer Service/ Logistics/ Shipping.
? Acquire a good understanding of the OTC process and system process, preferably with SAP experience.
? Basic knowledge of logistics procedures, good understanding of commercial and international trade knowledge.
? Excellent oral and written communication skills in English & good interpersonal skills.
? Strong analytical and problem-solving skills, able to work under pressure.
? Be willing to have team work cooperation balanced with independent work.

We are a boutique staff selection firm specialized in automotive, electrical/electronics, chemical, mechanical, engineering sectors. Our consultants and researchers all possess active track record in the staff selection business. We have continuously and successfully served multinational and sizeable local enterprises for their recruitment needs.
 
Our market positioning is clear that we are good at identifying middle level management and professional staff. We believe that a strong middle level is the key of business sustainability and development for all companies. Our years of experience in the staff selection industry give us thorough understanding on how to match the needs of employers and the advantages of candidates. We provide “no-frills” while focused services that is time and cost effective to both employers and ourselves.
 
We are in association with Recruit Holdings; a Hong Kong listed company that operates ***************, a leading recruitment portal in Shanghai. The shared resources enable us to access to a broader spectrum of candidates.