张家口招聘

职位描述：
1.Provide first/second level support to local IT infrastructure including system, network, telecom and windows AD support.
对本地IT基础设施提供一/二级支持，包括系统，网络，电信和域控
2.Monitor system/lan/wan/internet service and ensure network reliability.
监控系统/局域网/广域网/互联网服务，确保网络的可靠性
3.Create and maintain IT service catalog for end user.
为用户创建和维护IT服务
4.IT Service monitoring and monthly invoice verification.
IT服务监控和月度发票检查
5.Ensure that client computers are compliant with anti-virus software and other security patches as defined per Global IT Standards.
确保客户端计算机符合全球IT标准定义的防病毒软件和其他安全补丁
6.Ensure that all installed software is properly licensed and within Magna IT’s Security Policy.
确保所有已安装的软件都得到适当的许可，并在麦格纳的安全政策内
7.Ensure that all asset information for the location is always up to day and correct.
确保所有资产信息得到及时和正确的更新
8.Participate in project coordination, documentation and reporting.
参与项目的协调，文档和报告
9.Contribute to system standards, IT policies and procedures (ITIL, data security, process of desktop management and etc).
致力于遵守系统标准，IT政策和流程（ITIL、数据安全、桌面管理等流程）
10.Participates in the creation of yearly budget.
参与年度预算编制
11.Daily trouble shooting and problem solving.
日常问题识别和解决

职位要求:
1.Higher diploma or above 3 years working experience in customer service.
大专以上学历，3年以上客户服务工作经验
2.Excellent understanding of customer services and strong sense of customer focus.
优秀的客户服务意识和强烈的客户关注意识
3.Team player with excellent inter-personal, communication and listening skills.
优秀的团队合作精神，沟通和倾听能力
4.Good problem analysis and solving ability.
良好的问题分析和解决能力
5.Knowledge of basic computer hardware, including laptops/desktops, printers and other peripherals.
基本的计算机硬件知识，包括笔记本电脑/台式机，打印机和其他外设
6.Knowledge of desktop and server operating systems, including Windows7, Windows8, Windows Server, Linux and etc.
桌面和服务器操作系统知识，包括Windows7、Windows8、Windows服务器，Linux等
7.Extensive application support experience with Microsoft Office, MS Outlook, Lotus Notes, and other supported applications.
广泛的应用支持经验与微软Office，MS Outlook，Lotus Notes，和其他日常支持应用程序
8.Familiarity with the fundamental principles of ITIL, service operations support.
熟悉ITIL的基本原则，服务运营支持
9.Demonstrated change management skills, always seeking continuous innovation and improvement.
变更管理能力，不断寻求创新和改进
10.Good in English writing and speaking.
良好的英语写作和口语能力 举报 分享

      麦格纳座椅（张家口）有限公司是加拿大麦格纳集团全资子公司，成立于2016年9月，坐落于张家口南山经济开发区汽车零部件产业园。主要从事于汽车座椅及内外饰件总成和零部件的生产、设计、开发及相关技术服务，是吉利集团汽车座椅的战略供应商。
        麦格纳是全球首屈一指的汽车零部件供应商，在 29个国家设有321家制造工厂，102个产品开发、工程和销售中心。超过159000名员工全心全意以世界级制造的水准不断实现产品和工艺的创新，为我们的客户传递卓越价值。我们具备整车工程及代工制造专长，产品能力包括制造车身、底盘、外饰、座椅、动力总成、电子、主动驾驶辅助、镜像、闭锁及车顶系统，拥有多个领域的电子和软件工程能力。
        我们的愿景是专注于通过创新工艺和世界级制造为客户创造卓越价值，进而成为客户在汽车行业的首选全球供应商合作伙伴。我们身体力行，努力成为***雇主，有道德、具责任感的企业公民以及我们股东引以为傲的长期投资对象。