张家港招聘

主要职责
Key Responsibilities
1. Directs and manages multi-disciplinary teams in the development of plans, goals, objectives, policies, and procedures for completion of a Continuous Process Improvement in a highly technical and fiscal-related field; facilitates, plans, and implements process improvements; develops Continuous Process Improvement schedules and budgets; reviews Continuous Process Improvement proposal or plan to determine time requirements and allotment of available resources to various phases of the Continuous Process Improvement; arranges for assignment of Continuous Process Improvement personnel; confers with Continuous Process Improvement staff to outline work plan and to assign duties, responsibilities, and scope of authority; directs and coordinates activities of Continuous Process Improvement personnel to ensure the Continuous Process Improvement progresses on schedule and within prescribed budget; reviews status reports prepared by Continuous Process Improvement personnel and modifies schedule or plan as required; and facilitates and troubleshoots the solution of problems associated with designing, implementing, leading, and completing Continuous Process Improvements.

2. Establishes and maintains contacts with internal and external stakeholders, boards, committees, and commissions to provide information, garner acceptance and support of the Continuous Process Improvement, and ensure that the Continuous Process Improvement meets customer needs; chairs Continuous Process Improvement management meetings; prepares Continuous Process Improvement reports for the CLC management team and customer; serves as the focal point of contact for customers, responding to inquiries and providing information pertaining to the status of Continuous Process Improvements undergoing review.
3. Confers with management and provides technical advice on the potential impacts of the Continuous Process Improvement on such areas as customer service, organization, staffing, processes, and budget and to assure smooth functioning of newly implemented systems or procedures.
4. Provides functional supervision over office automation consultants and contractors, and supervises technical staff; coordinates the selection of Continuous Process Improvement staff; evaluates performance; and provides feedback to departmental Supervisor regarding staff performance.
5. Develops policies and procedures to support customer service excellence; facilitates the development of policies and procedures to enhance customer service in General Services; publishes and plans the implementation of new policies; develops and monitors a strategic plan for department customer service; develops customer service standards for the department.
6. Assesses the training needs of General Services employees; develops, coordinates, and conducts specialized departmental training (primarily focused on, but not limited to, customer service); conducts training classes and seminars on the techniques of Continuous Process Improvement management and the operation of the County Continuous Process Improvement management system.
7. Develops and prepares special customer surveys and information gathering tools; coordinates survey instruments; directs staff in conducting surveys; reports survey results; monitors survey success.

我们公司主要负责世界500强欧美企业，且主要负责制造业：机械、电气、电子等行业；