张家港招聘

Overall Purpose of Job:

This should be a broad overview of the position. Include overall scope of position and a description of authority the position has for programs/projects/operations and establishing policies.



Systems Administrator is part of QAD technical team which is under Information Systems (IS) Business Systems organization. The primary role of the systems administrator is managing and leading QAD technical system level support and projects in Asia Pacific. This position works closely with global IS team(i.e. NA & EU QAD team, EU EDI team and Global Data Centre team, and vendors to manage systems access and installation of high quality business systems operations for our internal TRW customers. The other responsibilities include implementing technical standards, supporting proposals and customer training.



Major Responsibilities:

List major areas of responsibilities and accountabilities of the position. Where appropriate, include quantifiable data; i.e., budget dollars.


· Responsible for QAD and Progress technical helpdesk tickets and issues.

· Maintaining and administrating all QAD users access rights and change requests to meet with SOX requirements.

· First level support on Progress or QAD related technical issues.

· Patch and service pack application (as required).

· Required to work with TRW Global Infrastructure(GI) team and IDV team for QAD related support

· Supporting QAD and other applications in release/version upgrade.

· Install QAD and any application interface programs/scripts and provide the operation support

· Responsible for user connection script and interfaces connection and application support.

· QAD EE technical experience and programming skills in Progress for QAD application would be an added advantage.

· Programming skills in Linux shell scripts would be an added advantage.

· Support QAD training and development environment operation from database level to application level.



Key Competencies:

Critical skills, abilities and characteristics necessary to perform job responsibilities.



· Bachelor degree in Computer Science, Information Technology or related discipline.

· Minimum 3-5 years working experience in support, preferably in QAD, progress and/or SUSE Linux environment.

· Has conceptual understanding of ERP system and business process would be an added advantage.

· Good customer service skills to meet the needs of the end users.

· Possess strong problem solving and analytical skills.

· Demonstrates good oral and written communication skills in English.

· Willingness to travel overseas occasionally (Whenever required).

· Willingness to work overtime occasionally for urgent support.




Education and Experience:

Indicate the minimum level of education and experience necessary to perform the position. Also list certifications, licenses, etc., which are required to perform the job. If appropriate, include any preferences that may not be a requirement. Note: The education and experience should be based on the job responsibilities and should not necessarily mirror the exact background of the incumbent.



Educational: Bachelor's degree in Information Technology or related discipline



Experience: At least 2 years experience in technical and/or functional support of QAD application and technically competence.



Organizational Chart:

Attach an organization chart indicating what titles and number of positions that reports to this position. Also include to what position this position reports

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