张家港招聘

岗位职责

1.负责顾客进店时***时间的迎宾，客流高峰期的顾客询问接待。

2.运用标准话术介绍旗舰店。

3.熟悉神秘顾客问卷的售前和售后的每个服务流程；监督店员接待顾客礼貌用语是否规范。 

4.每日高峰时段的顾客分流和指引，根据员工排岗安排员工接待工作。

5.熟悉商场的布局；客用设施的楼层分布情况。 

6.了解竞品的同楼层地理位置，品牌风格的基础讯息收集，活动统计 。  

7.高峰时段对店铺日常的陈列细节和卖场整洁度维护。  

8.公司各部门的客户巡店接待；新店员入职店铺日常工作指引。

9.店铺大型活动期间的后勤保障支持工作。

10.熟悉基础衣物保养洗涤方式和顾客异议案例处理方式。

11.以及其他相关事项处理。

任职要求

1.高中及以上学历。

2.从事过相关迎宾接待工作经验者优先，热爱服务行业。

3.性格开朗，声音甜美，形象气质佳。沟通组织能力强。

简介：
ICICLE是中国一家环保时装公司。
自1997年创立以来, ICICLE已经成为一家涵盖多品牌的、从研发到零售的全业务链公司。公司以ICICLE品牌为核心开展业务, 包括设计、开发、生产、物流、特许经营及零售模块, 产品涵盖女装、男装、婴童装, 业务覆盖至亚洲及欧洲的重要城市。
价值观：
ICICLE致力于寻求个人发展与环境、社会发展之和谐共生, 并以此作为企业的核心价值和***追求。“舒适、环保、通勤”正是基于对上述使命的理解, 对ICICLE商业模式的高度概括。我们的一切商业行为, 都基于以下三点展开:
为快节奏、高压力的职场人群提供满足工作场合所需的服饰类产品, 且帮助其更好地实现压力释放和身心平衡;
在整体的商业行为过程中, 持续研究有利于环境保护的产品、生产技术及工作模式;
通过以上的工作获得企业成长, 从而为员工、合作伙伴、乃至社会发展做出贡献。
架构：
 上海之禾时尚集团有限公司，为旗下各业务公司之集团公司。
 上海之禾品牌管理有限公司，负责品牌的设计开发、市场营销及零售业务。
 上海之禾时装有限公司，负责品牌的采购、生产及物流业务。
 上海之禾制衣有限公司，负责品牌的制造业务。
 之禾巴黎有限公司，作为之禾在法国的研发中心，负责欧洲的询购及设计工作。

联系方式：
联系邮箱 hr@icicle.com
公司网址 **************
 
INTRODUCTION:
ICICLE is China’s first eco-friendly fashion company.
Since its founding in 1997, ICICLE has grown into an all-in-one eco fashion supply chain, serving as a creator of multiple fashion brands and a dedicated environmental advocate.
As an enterprise, we operate under the core ICICLE brand, including design, development, production, logistics, agent franchising and retail modules. ICICLE’s product lines incorporate women’s, men’s and baby apparel.
As a comprehensive business, ICICLE connects with the most impactful, trendsetting cities of Asia and Europe.
VALUES:
ICICLE has endeavored to bring harmony and comfort to professional life through sustainable pursuits. This is our company’s core value and its business objective.
In ICICLE’s business model, balancing the relationship between personal, environmental and social development is reflected in providing fine apparel products. All our products meet the needs of individuals in today’s fast-paced, high-pressure workplace, while simultaneously providing a comfort level that relieves stress, and helps achieve physical and mental balance.
At ICICLE we embrace a comprehensive commercial ideology that places focus on continuous research in the development of environmentally friendly products, production technology and operating modes. We strongly believe in contributing to the development and well-being of our employees, business partners, stakeholders and communities alike in a way that advances society through positive enterprise growth.
COMPANY STRUCTURE:
ICICLE FASHION GROUP serves as the parent company, holding trademark ownership.
SHANGHAI ICICLE BRAND DEVELOPMENT CO., LTD. encompasses design, marketing, sales and retail modules of the ICICLE brand.
SHANGHAI ICICLE INDUSTRIAL & TRADING is primarily responsible for development and production modules.
SHANGHAI ICICLE GARMENT oversees ICICLE's manufacturing and processing business.
ICICLE PARIS provides preliminary product design and is charged with sourcing business in Europe.