Order Fulfillment Manager订单处理经理（500强欧美汽车行业）
苏州泰思企业管理咨询有限公司
- 公司规模：少于50人
- 公司性质：民营公司
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2012-11-16
- 工作地点：苏州
- 招聘人数：1
- 语言要求：英语熟练
- 职位类别：客服经理(非技术) 物料主管/专员
职位描述
Responsibility:
1. Supervise and develop all Customer Service & Production planners; assist in hiring, training, evaluation, and disciplining.
2. Ensures individual and team benchmarks are achieved.
3. Manage all Order fulfillment activities, from Order Processing & Planning to Shipping Process.
4. Do the Order Analysis, carry out the allocation and avoid shortages to all customers. Troubleshoot problems regarding orders.
5. Define, manage and control production plan including backup plan for on time delivery to customer.
6. Analyze production mix, complexity, and capacity on daily basis and drive for optimum production schedules.
7. Co-ordinate for manpower and material needs with related department cross functional to execute production plan and order fulfillment.
8. Report on, Schedule adherence, OTD, PFA Forecast/actual, FG Inventory regularly and timely.
9. Improve customer satisfaction and resolve delivery, shortage and line down concerns by coordinating with in OUR CLIENT and Customers.
10. Interact more with critical customers and build relationship to avoid unnecessary issues.
11. Coordinate with Material Planning, Imp/Exp and WH to on day to day issues related to Order fulfillment.
12. Coordinate with PM and Customers on new program launch & ensure customer planned on pipeline filling with enough lead time & forecast.
13. Identifies errors and inconsistencies to established procedures and ensures appropriate corrective action is taken.
14. May also act as back-up to subordinate staff.
15. Complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices".
16. Performs other related duties as directed by SCM Manager.
Requirement:
1. Bachelor Degree in Logistics or Supply Chain or Other related.
2. 6-8 years working experience in Supply Chain or Customer Service field.
3. Excellent at Customer Service and Good at Logistics knowledge.
4. Familiar with ERP system, MRP & QAD knowledge is preferred.
5. Excellent analytical, problem-solving, writing, interpersonal and communication skills.
6. Self-starter, creative, exhibits ownership, initiative, clear thinker and able to work as a team.
7. Proactive with strong leadership, growth potential, be willing to stretch and results oriented.
8. Excellent on Microsoft PC applications.
9. Good Mandarin and English communication skills.
10. Working experience in other Automotive and MNC is better.
1. Supervise and develop all Customer Service & Production planners; assist in hiring, training, evaluation, and disciplining.
2. Ensures individual and team benchmarks are achieved.
3. Manage all Order fulfillment activities, from Order Processing & Planning to Shipping Process.
4. Do the Order Analysis, carry out the allocation and avoid shortages to all customers. Troubleshoot problems regarding orders.
5. Define, manage and control production plan including backup plan for on time delivery to customer.
6. Analyze production mix, complexity, and capacity on daily basis and drive for optimum production schedules.
7. Co-ordinate for manpower and material needs with related department cross functional to execute production plan and order fulfillment.
8. Report on, Schedule adherence, OTD, PFA Forecast/actual, FG Inventory regularly and timely.
9. Improve customer satisfaction and resolve delivery, shortage and line down concerns by coordinating with in OUR CLIENT and Customers.
10. Interact more with critical customers and build relationship to avoid unnecessary issues.
11. Coordinate with Material Planning, Imp/Exp and WH to on day to day issues related to Order fulfillment.
12. Coordinate with PM and Customers on new program launch & ensure customer planned on pipeline filling with enough lead time & forecast.
13. Identifies errors and inconsistencies to established procedures and ensures appropriate corrective action is taken.
14. May also act as back-up to subordinate staff.
15. Complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices".
16. Performs other related duties as directed by SCM Manager.
Requirement:
1. Bachelor Degree in Logistics or Supply Chain or Other related.
2. 6-8 years working experience in Supply Chain or Customer Service field.
3. Excellent at Customer Service and Good at Logistics knowledge.
4. Familiar with ERP system, MRP & QAD knowledge is preferred.
5. Excellent analytical, problem-solving, writing, interpersonal and communication skills.
6. Self-starter, creative, exhibits ownership, initiative, clear thinker and able to work as a team.
7. Proactive with strong leadership, growth potential, be willing to stretch and results oriented.
8. Excellent on Microsoft PC applications.
9. Good Mandarin and English communication skills.
10. Working experience in other Automotive and MNC is better.
公司介绍
苏州泰思企业管理咨询有限公司 Tiger Services (Suzhou) Co., Ltd 位于苏州工业园区，这一当今中国最具经济活力的城市。我们为苏州，上海，北京，常州，无锡，深圳，山东，成都等城市的企业提供专业人才的搜索和服务。
我们拥有丰富和独特的资源，确保我们能为客户迅捷、准确的提供合适的人才招聘服务。
我们同时致力于为人才提供最全面的讯息，以帮助人才进入一个良好的企业环境，拥有一个良好的职业发展的天地。与此同时，我们也为人才提供职业发展和职业目标制定的专业咨询。
我们的使命是，在为企业提供正确的人才时，帮助人才进入一个有益于个人职业发展的环境。
我们深信，我们的成功基于人才的发展和企业的成功。我们深信，我们用心的服务创造增值的价值。
公司网址：泰思.中国 or www.tigerservices.cn
公司邮箱：recruitment_ts@vip.163.com或hr@tigerservices.cn或olive.wu@tigerservices.cn
传真：400-6981-163 分机号：23070
我们拥有丰富和独特的资源，确保我们能为客户迅捷、准确的提供合适的人才招聘服务。
我们同时致力于为人才提供最全面的讯息，以帮助人才进入一个良好的企业环境，拥有一个良好的职业发展的天地。与此同时，我们也为人才提供职业发展和职业目标制定的专业咨询。
我们的使命是，在为企业提供正确的人才时，帮助人才进入一个有益于个人职业发展的环境。
我们深信，我们的成功基于人才的发展和企业的成功。我们深信，我们用心的服务创造增值的价值。
公司网址：泰思.中国 or www.tigerservices.cn
公司邮箱：recruitment_ts@vip.163.com或hr@tigerservices.cn或olive.wu@tigerservices.cn
传真：400-6981-163 分机号：23070
联系方式
- Email：ts@vip.163.com
- 公司地址：上班地址：江苏-常州