A77A world-leading European medium-size multinational company 招聘客户服务(职位编号：A77)
上海厂长经理人才有限公司
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-06-20
- 工作地点：上海
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：本科
- 职位类别：客服主管(非技术) 客服专员/助理(非技术)
职位描述
Key responsibilities for the position include:
Working directly with the European headquarters, processing, confirming and tracking orders, following-up on production status, as well as coordinating shipments, deliveries and payments.
Comfortable working on the phone contacting customers directly, assist in customer orders.
Maintain and update customer relationship management database (SAP), input visit reports, customer information, etc.
General responsibilities like answering phone, sending/faxing information to customers/vendors, translation, customer service, managing customer information requests (catalogs, samples, specifications, references), providing back up to all team members, arranging trips, etc.
We are looking for a Chinese national with the following qualifications:
Very good command of English, spoken and written.
Responsible and with a good dose of common sense.
Exceptional organizational skills to handle multiple projects simultaneously, setting and meeting deadlines, prioritizing workloads.
Must exhibit good communication skills (written and oral).
Excellent interpersonal and customer service skills in a professional business environment.
Strong computer skills (PC, MS Word, Excel, Access)
Comfortable working in a small, multi-cultural and multi-tasking oriented office environment.
Willing to travel within on an occasional basis (Shanghai to Suzhou).
Working directly with the European headquarters, processing, confirming and tracking orders, following-up on production status, as well as coordinating shipments, deliveries and payments.
Comfortable working on the phone contacting customers directly, assist in customer orders.
Maintain and update customer relationship management database (SAP), input visit reports, customer information, etc.
General responsibilities like answering phone, sending/faxing information to customers/vendors, translation, customer service, managing customer information requests (catalogs, samples, specifications, references), providing back up to all team members, arranging trips, etc.
We are looking for a Chinese national with the following qualifications:
Very good command of English, spoken and written.
Responsible and with a good dose of common sense.
Exceptional organizational skills to handle multiple projects simultaneously, setting and meeting deadlines, prioritizing workloads.
Must exhibit good communication skills (written and oral).
Excellent interpersonal and customer service skills in a professional business environment.
Strong computer skills (PC, MS Word, Excel, Access)
Comfortable working in a small, multi-cultural and multi-tasking oriented office environment.
Willing to travel within on an occasional basis (Shanghai to Suzhou).
公司介绍
上海厂长经理人才有限公司诚聘