张家港 [切换城市] 张家港招聘张家港客服及技术支持招聘张家港售前/售后技术支持工程师招聘

客户技术支持工程师

常州正华企业管理咨询有限公司

  • 公司规模:少于50人
  • 公司性质:外企代表处
  • 公司行业:专业服务(咨询、人力资源、财会)  计算机软件

职位信息

  • 发布日期:2017-03-31
  • 工作地点:常熟
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:大专
  • 语言要求:英语 良好
  • 职位月薪:0.8-1.3万/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
熟悉钢铁类产品工艺
1.Give the customers training on Gonvvama products and process
2.Manage the product validation process by providing official certifications, material data, testing reports and samples, making sure the conformity before delivery to ensure the needs of customers can be achieved.
3.Prepare the samples to meet the customer’s specification requirement.
4.Manage the lead time of sample and follow up to make sure all sample trials finished.
5.Collect all specification requirement from customer, check with the plant about the feasibility and feedback to customers with technical solutions to their requirement.
6.Manage the cost saving activities with related to the customers.
7.When material blocked by customers, negotiate with customer to accept or partially accept it for quality concession.
8.Manager the customer claims by collecting the claims information, visit the customer, make investigation and negotiate with customers to define the action plans to meet the customer satisfaction.







MINIMUM QUALIFICATIONS: The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position.
任职基本要求:以下是该职位任职的基本要求,每一需求都是为更好执行该职位的职责所设定的。

Skills/Education/Experience:
技能/学历/工作经验:

? College education or abve
● Strong communication skills and team spirits
? Creative problem solving skills
? Open minded and highly motivated to learn
? Proficient knowledge of steel or automotive process.
? Knowledge of Microsoft Office
● Strong convincing and influencing capability

职能类别: 售前/售后技术支持工程师

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公司介绍

正华公司是国内领先的管理咨询公司,可为企业提供多模块的专业的咨询和培训服务,帮助企业实现显著、持久的经营业绩的改善。

联系方式

  • 公司地址:上班地址:江宁经济技术开发区