Order Processor 服务部订单处理
瓦锡兰维修服务(上海)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2013-06-20
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:客服专员/助理(非技术)
职位描述
工作内容:
维修服务部订单处理
工作要求:
相关工作经验2年以上
大专以上学历
英文良好
Responsibilities
· Support sales engineer/manager
· Handle customer’s question and forward customer inquiry to sales manager/engineer in a timely manner
· Issue reconditioning quotation according to work proposal and standard price
· Create order in SAP after confirm by customer
· Inform workshop for job details together with workshop manager
· Keep customer updated for the working status
· Send completed inspection reports to customer
· Perform reliable and speedy invoicing
· Carry out delivery instruction
· Arrange proper shipment method to ensure products are transported safely and on time and control delivery cost
· Delivery documentation filling
· Prepare accounts receivable report and follow up
Requirements:
· Fluent in English and good communication skill
· Computer skill / Microsoft Office
· Very good sense of the business
· Participate department meetings and perform regular workshop visit proactively
· Good sense of responsibility, good team player, open-minded and patient
· Ready to share information and give feedback to the related in a timely manner
· Experience in SAP
· Support sales engineer/manager
· Handle customer’s question and forward customer inquiry to sales manager/engineer in a timely manner
· Issue reconditioning quotation according to work proposal and standard price
· Create order in SAP after confirm by customer
· Inform workshop for job details together with workshop manager
· Keep customer updated for the working status
· Send completed inspection reports to customer
· Perform reliable and speedy invoicing
· Carry out delivery instruction
· Arrange proper shipment method to ensure products are transported safely and on time and control delivery cost
· Delivery documentation filling
· Prepare accounts receivable report and follow up
Requirements:
· Fluent in English and good communication skill
· Computer skill / Microsoft Office
· Very good sense of the business
· Participate department meetings and perform regular workshop visit proactively
· Good sense of responsibility, good team player, open-minded and patient
· Ready to share information and give feedback to the related in a timely manner
· Experience in SAP
公司介绍
公司情况:瓦锡兰通过建立全资子公司及长期许可证协议在中国发展已有20多年的历史。为服务于全球最大的造船地区,瓦锡兰还与中国领先的造船集团分别成立了螺旋桨和辅助发电机组的合资公司以及一家自动化服务合资公司。瓦锡兰还在其独资公司生产推进器,低速发动机则由八家生产许可证商和一家合资公司进行生产。瓦锡兰集团分别于2011年和2012年收购了塞德瓦公司和汉姆沃斯公司,从而进一步增强了瓦锡兰在全球船舶市场的服务以及海洋工程,船舶燃气应用和环境解决方案领域的领先地位。
在船舶市场,中国的船东和船厂都是瓦锡兰的主要客户。瓦锡兰服务部在中国有八个分支机构分别为客户提供产品的服务和维修,最大的服务部门位于上海。在能源市场,瓦锡兰已经向中国交付了共计3500MW的发电厂。包括合资公司在内,瓦锡兰在中国拥有2000多名员工。
在船舶市场,中国的船东和船厂都是瓦锡兰的主要客户。瓦锡兰服务部在中国有八个分支机构分别为客户提供产品的服务和维修,最大的服务部门位于上海。在能源市场,瓦锡兰已经向中国交付了共计3500MW的发电厂。包括合资公司在内,瓦锡兰在中国拥有2000多名员工。
联系方式
- 公司地址:地址:span上海市浦东新区金丰路170号11号楼