珠海招聘

Required Work Experience 工作经验
? 1 - 2years experience in related areas

Primary Responsibilities 主要职责
1. Ensure that all customer inquiries are responded to in an effective and timely fashion. Communicate all issues and/or disputes to operating departments and managers.
2. Post all receivables on the LMS System, summary sheets, and document files. Prepare for and input credit card receivables into the PC spreadsheet and ensure all credit card commission payable.
3. Prepare all invoices for tenant & contracted travel agent and prepare for mailing.
4. Ensure that all documents pertinent to a group are copied and filed in a folder appropriately.
5. Maintain an efficient collection process, including an organized filing and tracking system, issuing collection letters, monitoring returned checks and chargebacks and performing collection calls.
6. Ensure the correctness and completeness of all transfers to City Ledger.
7. Monitor all city ledger accounts exceeding credit limits. Process collection letters and prepare for mailing.
8. Take care of all payments, and post all settlements on the LMS system. Copy appropriate documents and files.
9. Prepare all invoices for mailing for all tenants, wholesalers and groups in house.
10. Ensure that collection efforts are made in compliance with Macau Law.
11. Communicates closely with representatives of credit card companies, wholesalers, and meeting planners.
12. Assist in preparing monthly aging analysis and status of open items.
13. Ensure that all charges are posted accurately to group masters.
14. Work closely with sales, reservations and front office the manner on how packages are handled and proper revenue allocation.
15. Take care of all payments and post all settlements on the LMS system.
16. Prepare daily journals.
17. Ensure all transactions and credit postings are properly recorded and unapplied credit balances are dealt in accordance to established policies.
18. Keep management aware of any unusual events and/or deviation of policies or procedures.
19. Maximize efforts toward productivity, identify problem areas and assist in finding and implementing solutions.
20. Keep confidentiality in a professional manner.
21. Carry out other duties as and when assigned by Operations Controller.

珠海路坦信息服务外包有限公司是从事系统应用管理和维护、代订房、代订票、数据处理等信息技术和业务流程；并提供酒店管理、企业策划及市场推广服务的企业。