珠海 [切换城市] 珠海招聘珠海酒店/旅游招聘珠海前厅接待招聘

Guest Relations Officer (Macau) 宾客关系主任

珠海路坦信息服务外包有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2017-03-08
  • 工作地点:珠海
  • 招聘人数:若干
  • 语言要求:日语熟练
    英语良好
  • 职位类别:前厅接待  

职位描述

Location: Hotels of Sands China 金沙中国所属酒店(威尼斯人,康莱德,假日,喜来登,金沙,四季等)

Responsibilities:

? Handle arriving and departing guests’ luggage in accordance with standard operating procedures
? Provide luggage storage service to hotel visitors
? Assist with suite change requests
? Provide warm welcome and fond farewell to all arriving and departing guests at the Porte Cochere and Bus Depot
? Man the Main Lobby doors during shift
? Complete errands/deliveries for guests such as newspaper delivery, fax services and mobile phone battery charging service
? Provide superior service to our guests (internal and external) at all times
? Be familiar with all hotel features, services and operations and answer guest inquiries accurately
? Maintain complete knowledge of and comply with all departmental policies and service standards
? Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day
? Help ensure the smooth operation of Guest Services areas, ie Lobby Counter, Dispatch Office, Conveyor Belt, Porte Cochere, Bus Depot and taxi stand

公司介绍

珠海路坦信息服务外包有限公司是从事系统应用管理和维护、代订房、代订票、数据处理等信息技术和业务流程;并提供酒店管理、企业策划及市场推广服务的企业。

联系方式

  • 公司地址:地址:span华金街58号横琴国际金融中心大厦