Guest Relations Officer (Macau) 宾客关系主任
珠海路坦信息服务外包有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2017-03-08
- 工作地点:珠海
- 招聘人数:若干
- 语言要求:日语熟练
英语良好 - 职位类别:前厅接待
职位描述
Location: Hotels of Sands China 金沙中国所属酒店(威尼斯人,康莱德,假日,喜来登,金沙,四季等)
Responsibilities:
? Handle arriving and departing guests’ luggage in accordance with standard operating procedures
? Provide luggage storage service to hotel visitors
? Assist with suite change requests
? Provide warm welcome and fond farewell to all arriving and departing guests at the Porte Cochere and Bus Depot
? Man the Main Lobby doors during shift
? Complete errands/deliveries for guests such as newspaper delivery, fax services and mobile phone battery charging service
? Provide superior service to our guests (internal and external) at all times
? Be familiar with all hotel features, services and operations and answer guest inquiries accurately
? Maintain complete knowledge of and comply with all departmental policies and service standards
? Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day
? Help ensure the smooth operation of Guest Services areas, ie Lobby Counter, Dispatch Office, Conveyor Belt, Porte Cochere, Bus Depot and taxi stand
Responsibilities:
? Handle arriving and departing guests’ luggage in accordance with standard operating procedures
? Provide luggage storage service to hotel visitors
? Assist with suite change requests
? Provide warm welcome and fond farewell to all arriving and departing guests at the Porte Cochere and Bus Depot
? Man the Main Lobby doors during shift
? Complete errands/deliveries for guests such as newspaper delivery, fax services and mobile phone battery charging service
? Provide superior service to our guests (internal and external) at all times
? Be familiar with all hotel features, services and operations and answer guest inquiries accurately
? Maintain complete knowledge of and comply with all departmental policies and service standards
? Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day
? Help ensure the smooth operation of Guest Services areas, ie Lobby Counter, Dispatch Office, Conveyor Belt, Porte Cochere, Bus Depot and taxi stand
公司介绍
珠海路坦信息服务外包有限公司是从事系统应用管理和维护、代订房、代订票、数据处理等信息技术和业务流程;并提供酒店管理、企业策划及市场推广服务的企业。
联系方式
- 公司地址:地址:span华金街58号横琴国际金融中心大厦