客户专员
珠海首优咨询有限公司
- 公司规模:50-150人
- 公司性质:外企代表处
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2021-01-13
- 工作地点:珠海
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:大专
- 语言要求:英语良好 粤语良好
- 职位月薪:4-5千/月
- 职位类别:客户关系经理/主管 客服专员/助理
职位描述
Duties and Responsibilities:
一、工作职责:
1. Receive and tackle order request from clients, answer client's daily question.
从客户端接受和处理订单请求,并回答客户的日常问题。
2.Support Customer Service Manager to process day-to-day client orders.
协助客户经理完成每天的工作。
3.To check if the candidate’s documents are complete and complete case creation timely and accurately, Solve the queries from clients.
检查工作文件是否完整并且准确及时地完成工作任务,解决客户的疑问。
4.Complete the other tasks assigned by Supervisor
完成上级布置的其他任务。
Skill-Set
二、岗位要求:
1.Microsoft office application skills
熟练掌握办公软件Microsoft Office
2.Fluent in written English and satisfactory interpersonal and communication skills.
具备良好的英文读写能力及良好的人际沟通技巧,工作耐心认真
3.College or university graduate.
全日制专科及以上学历。
Qualification
三、工作资质
1.Working experience in customer service in service industries will be an advantage.
有服务行业工作经验者可优先考虑。
2. Organized. Able to maintain a high level of accuracy in preparing and entering data.
能够在准备和输入数据方面保持高水平的准确性。
3. Able to work within constraints of time and at times resources. Able to prioritize.
积极的工作态度,能够在时间和资源的限制下工作的,可优先考虑。
4. Positive attitude towards pressure.
能够积极面对工作压力
公司介绍
首优咨询是全球领先的第三方雇佣背景调查服务公司,提供全方位的人才雇佣方案。总部位于美国乔治亚州的亚特兰大,First Advantage在全球的13个国家拥有27家全资公司,超过4000名员工。目前为逾45,000家客户包括上百家500强公司提供全方位的雇佣背景调查服务。作为中国区行业的领导者,首优咨询于2001年进驻中国,在北京、上海、珠海和香港等城市拥有全资子公司和战略合作伙伴。
First Advantage (Zhuhai)Co. Ltd. was established in 2006, which has a professional team of hundreds of staffs, covering two functional systems: Operations and Customer Services. Now, it has become the largest operation center in China and plays an important part of the global operation system, serving many of Fortune 500 enterprises in the world and well-known enterprises in the industry.
珠海首优咨询有限公司于2006年成立,当前拥有一支上百人的专业团队,覆盖运营和客户服务两个职能体系,现已成为中国区***的运营中心及全球运营体系的重要组成部分,服务于众多世界500强以及行业知名企业。
We are in loose and comfortable and free culture; we respect each other. You, as outstanding talents, are sincerely invited to join us. First Advantage (Zhuhai)Co. Ltd. provides comprehensive compensation and benefit system, as well as all-rounded development platform to our staffs. In addition, it’s located in a noble office building in the city center, which offers comfortable and convenient working environment.
公司文化宽松自由、尊重个人,现因战略发展需要,诚邀品技兼优的人才加入公司。珠海首优为员工提供完善的薪酬福利制度和全方位人才发展平台。此外,公司位于市中心高尚办公写字楼,为员工提供舒适以及便利的优良工作环境。
公司福利待遇 / Benefits:
1. 绩效年终奖 / Annual Discretionary Bonus Scheme
2. 五天八小时工作制 / 8 Working Hours with Weekend Days-off
3. 法定年假+公司年假 / Statutory Annual Leave and Company Supplementary Annual Leave Entitlement
4. 法定公共假期 / Public Holidays Entitlement
5. 五险一金 / Social Insurance and Housing Fund
6. 补充医疗商业保险 / Supplementary Commercial Insurance
7. 完善的人才培训计划 / Comprehensive Training Programs
8. 丰富多彩的员工活动(员工生日会、下午茶、年度旅游等等) / Varied Employee Activities
9. 传统节日礼物 / Special Festival Gifts
10. 原则上不提倡加班,如因工作需要延时工作,按劳动法规定计算加班费 / OT Pay and Allowance
更多信息欢迎访问:*******************,我们期待您的加入!
公司地址:珠海市香洲区兴国街4号中立信大厦2202-2206单元
联系电话:Lois Hou 0756-231 2080
Pls visit http://www/******** for more detailed about us, and
Office address: Unit 2202-2206, Zhong Li Xin Building, No. 4, Xing Guo Street, Xiangzhou District, Zhuhai City, and
Contact Lois Hou via 0756 – 231 2080.
联系方式
- 公司地址:地址:珠海市香洲区兴国街4号中立信大厦2202-2206单元