珠海招聘

Job Description：

Customer Service Coordinator works close with sales, to serve customers after sales in order to deliver fast, efficient, cost-efficient solutions for achieving customer satisfaction.

Responsibilities:

• Create customer code and place sales order in the system;
• Respond to customer after sales enquiries and requests (via telephone, fax and email communications) in a timely manner;
• Follow up with related function depts. to ensure orders are received, processed as required by customers. Clear backlog orders/shipments to improve delivery performance;
• Collect and file customer documents and special requirements in terms of customs clearance for customers.
• Handle customer complaints according to company procedures and service standard;

Other administrative duties as assigned by the Manager.

Requirements and Qualifications:

• Bachelor degree or above, at least 5 years experiences in Customer Service, order merchandise or Sales support in related industry;
• Proficient in English communication & computer operation (Windows, MS Office, ERP experience is a Must. SAP experience is preferred);
• Experience in handling overseas business. Understand DDP/DAP/CIF/FOB/EXW trading terms. Customs declaration and clearance experience is preferred;
• Customer and result oriented, can work under pressure;
• Quick and careful learner, can work efficiently and effectively;
• Good in communication and coordination with other department.

      广东欧铝风能设备有限公司成立于2011年(英文简称：Aluwind China ) ，是Aluwind集团全资子公司。Aluwind集团总部在丹麦，在美国、波兰也有设立子公司。Aluwind集团拥有二十余年设计与生产风力涡轮机用铝/铁部件和结构的经验，专注于风力发电行业。公司主要业务包括研发、制造、总包风电塔筒内件，机舱内件及海上风电产品。
      中国公司经过多年发展，现有员工约200人，厂房面积达18600m2，已通过ISO9001：2015,EN1090-1，3834-2等质量体系，并购置德国通快激光切割机，LG逆变等离子切割机，德国通快数控折弯机，SIGMA焊机等多种机台设备，业务范围已经拓展到涵盖国内、北美、欧洲、亚太等地区。现因业务发展，广招英才。
薪资福利及工作时间：
1. 五险一金，商业意外险；
2. 8小时工作制，周末双休；
3. 免费工作餐，提供住宿；
4. 新员工享受10天带薪年假，随着服务年限递增，可达20天年假；
5. 病假、婚假、产假、哺乳假等按国家法律规定实施；
6. 年度免费体检，年度旅游，专业培训，丰富的员工活动。