自贡 [切换城市] 自贡招聘自贡市场/营销招聘自贡市场/营销/拓展专员招聘

Delivery Operations Lead (职位编号:05045)

赛诺菲(中国)投资有限公司上海分公司

  • 公司规模:5000-10000人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2016-09-25
  • 工作地点:上海
  • 招聘人数:1人
  • 学历要求:本科
  • 职位类别:市场/营销/拓展专员  

职位描述

职位描述:


PRIMARY DUTIES & RESPONSIBILITIES

1. Operations management

? Design with the region Head of Delivery Operations the overall operations processes and systems for supporting and sustaining deployment of leadership, management and transversal learning solutions in assigned countries; requires the assessment and harmonization of operations to apply general standards and unique processes

? Drive optimization of resources and cost efficiencies as results of operations re-engineering, process standardization, and new operational strategies for their assigned countries

? Help manage the effective and timely transition of all global, regional and local programs and project commitments to the new operating model in partnership with current and new owners

? Take accountability for problem solving of regular, daily operational issues by mapping short and long term solutions as well as continuous improvement process; be able to partner with other COE leads/functions what they need to own and/or drive with the business/HR in resolving issues surfaced or raised





2. Session deployments

? Partner with Curriculum leads in supporting pilots of global and regional programs and the transition of processes and ownership for sustaining in countries assigned post pilot stages

? Partner with the Head of Delivery Operations to align standard session deployment processes, resourcing and service level agreements for different global and regional program offerings

? Assess existing support and resources in countries assigned while implementing standard operational processes to fill in gaps and provide alternative solutions or arrangements where needed





3. People management (if applicable)

? Manage extended team of contract workers, partial FTES or interns in remote sites by applying standard management principles; also applying the Leadership & Management Development COE performance standards in job designs and expectations

? Apply LEAD competencies and practice global performance management principles in line with Sanofi general management practice

? Map staff’s stakeholders in their respective country/geo scope and coach them on effective stakeholder management, partnering and service delivery; likewise build personal connections to key stakeholders to get direct customer feedback on staff and overall operations execution





4. Session quality/metrics

? Partner with curriculum leads in collecting feedbacks on session quality, analyze trends and issues over time, and help identify systemic root causes for resolution, i.e., design, deployment, follow through

? Apply general metrics/KPIs for monitoring overall operations health, capacity and capabilities, i.e., session volumes, attendance and cancellations rates, resource capacities (vendors/instructors), process throughput-times, etc.; also support quality improvements with comparative data

? Periodically review the quality implementation, overall investment and cost efficiency for HR and the business in line with Sanofi operational excellence goals.

? Define needed policies, standard procedures and governance infrastructure to keep Sanofi legal and compliant to avoid people issues and audit findings.





5. Engage and contribute to regional and corporate projects

? Contribute to key projects for the company as led by the region HR, by corporate TM or the broader global People & Leadership Development COE.

? Demonstrate positive behaviors and leadership skills to cooperate transversally and support local execution





REQUIRED SKILLS & ABILITIES

? Experience and knowledge in operations, quality systems, and continuous improvement

? Knowledge in quality management & methodologies

? Effective stakeholder management and interpersonal communications

? Analytical thinking and problem solving skills

? Results and detail orientation via proven project management and execution

? Ability to work and collaborate in a matrix, international and diverse environment

? Genuine interest in operations and quality improvement

? Some experience in managing junior staff a plus

? Effective written and verbal English





ADDITIONAL INFORMATION

? Location: major site/location in Greater China, SEA and JPAC

? Department: Reports to the Head of Delivery Operations for Leadership and Management Development CoE, within the People & Leadership Development COE, Sanofi Human Resources.




职能类别: 市场/营销/拓展专员

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公司介绍

赛诺菲集团
赛诺菲集团是一家全球领先的多元化医药健康企业,专注于患者需求,传播健康。
- 全球100,000余名员工,业务遍及100个国家
- 新兴市场实力均衡,表现强劲,位列***
- 多元领域,覆盖处方药、健康药业产品、疫苗和动物保健品
- 疫苗领域的领导者
- 领先动物保健市场
- 2011年集团净销售额达334亿欧元

赛诺菲在中国
赛诺菲是首批在中国开设办事处的跨国制药集团,也是国内增长最快的医药健康企业之一。目前,赛诺菲在中国200多个城市拥有6000余名员工。
  
传承悠久历史、持续开拓进取
赛诺菲一直以来秉承对中国的承诺。1982年,赛诺菲成为首批在中国开设办事处的跨国制药企业之一。今天,赛诺菲已跻身中国医药健康市场的领军企业。赛诺菲的中国总部位于上海,并在北京、天津、沈阳、济南、上海、杭州、南京、武汉、成都、广州和乌鲁木齐共设11家区域办公室。

独特的医药健康产品系列、满足中国公共卫生需求
从预防到治疗,赛诺菲全方位满足中国的公共健康需求。集团的疫苗事业部赛诺菲巴斯德是中国领先的疫苗企业。赛诺菲在心血管/血栓、糖尿病、肿瘤、内科和中枢神经系统等关键的治疗领域拥有领先产品。2010年,杭州赛诺菲民生健康药业有限公司的成立标志着赛诺菲进入中国的非处方药市场。2011年2月,赛诺菲完成了对BMP太阳石的收购。

大幅投资工业建设、满足中国市场需求
赛诺菲目前在中国拥有六家生产基地,包括北京制药工厂、杭州制药工厂、杭州赛诺菲民生健康药业工厂、南昌梅里亚动物保健工厂、深圳赛诺菲巴斯德疫苗工厂、以及唐山健康药业工厂。

完善的研发架构、双赢的研发合作模式
在中国,赛诺菲具有从药物靶点发现到后期临床研究的整体研发实力。集团在上海设有中国研发中心和亚太研发中心,并在北京和成都分别设有研发机构。自2008年以来,赛诺菲与中国权威科研机构开展了10多项战略合作,在癌症、干细胞、糖尿病和老年疾病等前沿研究领域探索创新药物

依托于强劲的研发能力和多领域领先水平的广泛的医药产品资源,公司在中国的市场份额不断攀升,公司规模不断扩大,飞速发展的业务给了我们与更多优秀人才合作的机会。

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联系方式

  • Email:recruit.westchina@sanofi-aventis.com
  • 公司地址:上海市 静安区延安中路1228号 静安嘉里中心办公楼3座19楼 (邮编:200040)