自贡招聘

After-sales Manager (售后服务经理)

(Job Code: 120926-01)

Working Location:

Chongqing City

Summary of Client:

我们的客户是位于世界前列的某著名豪华品牌的汽车销售及服务的集团公司，业务范围主要集中在华南地区。

Reporting Lines 汇报关系:

Report to: General Manager of ChongQing Branch

Key Responsibilities:

1. 为销售服务相关团队建立清晰的管理目标，以提高顾客的满意度；

2. 根据客户服务信息报告，落实相关改善措施及深化顾客保障项目；

3. 开发与评估目标市场和区域的市场潜力和业务发展机会；

4. 分析目前汽车行业的市场占有率和汽车保有量；

5. 评估主要竞争对手的市场动态，及时落实市场部和客户关系部所制订的应对策略和措施，确保业务持续发展；

6. 定期回顾售后团队的工作表现；

7. 为员工制订培训计划和提供职业安全相关培训，持续关注员工的个人发展，并对员工进行日常工作指导，就工作表现进行反馈，明确工作目标，以及提供个人发展机会。

Job Requirements:

1. 大学本科毕业，主修汽车工程、机械工程或电子工程；

2. 具有8年以上汽车服务行业工作经验，并在售后服务至少两年以上相关的管理经验；

3. 具备运营财务管理知识；

4. 具备良好的客户服务技巧及市场服务技巧；

5. 具备良好的英文和中文口语及书写能力；

6. 良好的领导能力。

Our client offers very competitive salary and fringe benefits to the successful candidate.

Interested party please send your most updated CV in WORD file with your current and expected salary and availability to info@matchingexec.com .

All information collected shall be kept in the strictest confidence and solely for recruitment purposes.

About Us

We are a young but fast growing search firm located in Southern China. Our major customers are European, American and multinational companies operating in Greater China Region.

We aspire to be the most preferred and entrusted business partner of our clients by providing efficient, professional and satisfying executive and talents search service.

For more information about us, please visit our company’s website http://www.matchingexec.com/ .

Our client offers very competitive salary and fringe benefits to the successful candidate.

Interested party please send your most updated CV in WORD file with your current and expected salary and availability to info@matchingexec.com .

MATCHING fully respects the need for confidentiality of information supplied by interested parties and ensures them that their backgrounds and interest will not be disclosed to anyone, including our client, without their prior consent, nor will references be taken until mutual interest has been established.