宜兴招聘

? Find the field development opportunity and partner with sales team to work out and lead the regional field team to reach the impeccable service standard and desired business result.

? Educate/empower field sales force via in-store coaching: selling skills, product knowledge, and customer service.

? Conduct regional training activities and market events.

Inspire, educate and motivate field management team and sales force. Be their leader and mentor.

KEY RESPONSIBILITIES
In-store Coaching:

? Lead by example via counter coaching - work alongside each Counter Manager and La Mer Expert to provide on-going Education (customer service, selling skills/product knowledge, and personal grooming).
? Lead field trainer to ensure that the highest of La Mer service standards are maintained. Coach each La Mer Expert and La Mer Therapist on specific service/selling behavior and best practices via role-play exercises. Enforcement of after-sale service to meet requirements set up by brand.
? Work closely with sales management team to support and groom Counter Manager to become more effective at managing La Mer Experts.
? Identify potential new comer and existing expert for future field management role, attract, develop and retain.
? Review on a monthly basis each La Mer Expert - Productivity, AUS, IPT, % of Trio sales, customer retention, new customer recruit and mystery shopper. Enhance performance and address concerns via in-store coaching.
? Attend regular field sales meetings as required, to explore solutions to common business issues, provide feedback from training classes and look for opportunities to further drive results (retail sales, service levels, customer satisfaction, and other KPI's).
? Recruit (with regional sales management team) all new La Mer Experts and La Mer Therapists.

Classroom Training:

? Conduct Basic school training program to regional field experts.
? Conduct regional new launch, re-promote and refresh training to regional field experts.
? Provide training to department store in order for them to be familiarized with our brand.
? Communicate with sales management team on the quality of classroom participants - highlight individual areas of opportunity and agree action plans and follow-up.
? Aligned with sales team to evaluated and search for the regional training needs and opportunities.

VIP Event Preparation and Execution:

? Conducting VIP Events as MC.
? Work closely with sales team to ensure the execution of all VIP events meets La Mer's service standard and desired business results.

Administration:

? Provide continuous coaching and regular feedback to field trainer, guide and develop trainer's capacity and efficiency.
? Present monthly regional work schedule which includes store visits, training activities, event support and travel/ training itinerary to education manager.
? Maintain the North China Training Room in readiness for training, ensuring brand standards, culture and philosophy are reflected appropriately. This includes all logistics and details.
Qualifications / OTHER REQUIREMENTS:

? 3+ years of experience in training or field sales management.
? Well-groomed and confident. Always present in a manner that reflects the standards of La Mer brand.
? Passion for teaching and for helping others to learn and improve their job performance.
? Excellent coach, leadership and communication skill.
? Strong sense of ownership, able to take initiatives and responsibilities.
? Counter-based office. Must wear full La Mer uniform at all times during working hours.
? Basic oral & written in English.
? Computer literate: Word, PowerPoint and Excel (desirable).
Available to travel in China.(essential)

   雅诗兰黛集团由雅诗兰黛和约瑟夫兰黛创始于1946年。如今，雅诗兰黛集团傲居世界化妆品行业领先地位，生产和营销高品质的护肤、彩妆、香水和护发产品。集团旗下拥有超过25个知名品牌，产品行销全球150多个国家和地区。
    2002年，正式成立在中国的全资子公司，一直致力于为中国消费者提供***品质的产品和服务。集团经营着Estée Lauder雅诗兰黛、Clinique倩碧、Origins 悦木之源、La Mer 海蓝之谜、M.A.C魅可、Bobbi Brown芭比波朗、Tom Ford Beauty汤姆福特美妆等高端护肤彩妆品牌，以及Jo Malone London祖玛珑、Ermenegildo Zegna杰尼亚、DKNY等香水品牌。
    在关注销售业绩的同时，雅诗兰黛集团始终致力于集团内人才的发展及培养，同时关注于多项公益事业。集团以家庭文化为本，关心关注每位员工。
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