银川招聘

· Guide the guest to the Front Desk and wait behind the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk. Without delay, escort the guests accordingly.

· 将客人引至前台并在其办理入住手续时在其身后等待。在看到前台接待员的示意后上前从前台接待员处取得房间号和房卡，然后立即护送客人至其房间。

· Be familiar with the layout of the hotel and memorize the preferred route for escorting guests

· 熟悉酒店布局并记下护送客人的***路线。

· Room the guest in accordance with hotel standards

· 按照酒店标准为客人安排房间。

· Be familiar with the lift workings and emergency stairs

· 熟悉电梯和疏散楼梯的使用。

· Provide information to guests about the hotel facilities and services

· 向客人提供关于酒店的设施和服务的信息。

· Provide guest services and guidance

· 向客人提供服务和引导。

· Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests

· 熟知并称呼客人的名字，特别是对于常客和长包房的客人，并在客人经过大厅时与其打招呼，随时留意是否有可以为客人提供服务的情况出现。