宜昌招聘

Mission:

- Conduct day to day after sales service requests to achieve the highest utilization of the service resources and highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.

Job Description:

Implementation of service strategy to achieve customer satisfaction

- Effectively plan the resources according to the service request and engineer's competence.

- To use the “failure reporting” system to feedback quality issues to the product Company.

- Warranty parts claim and follow up.

- Provide necessary technical support towards to the customers to minimize equipment downtime.

- To update related information in SAP/MAM/SPM etc.

Co-ordination with sales, and technical team

- To coordinate with sales team to provide efficient after sales service to customers.

- To give service engineer feedback on product’s quality, and technical skill / method to resolve the complicated problem via collaboration with technical team, and use related system.

- Has the responsibility to contribute to the sustainable operations for parts and service and also to have a good structure in the areas of quality, safety and environment issues.

Job Requirement:

- College graduated or above, majored in mechanical engineering or equivalent.

- More than 3 years experience in compressor equipments service or related equipments.

- Basic English in speaking and reading.

- Good computer skills including Microsoft series and Lotus Notes

阿特拉斯?科普柯是一家全球领先的工业集团，提供压缩机、建筑及采矿设备、工业工具和装备系统的创新产品和服务。其通过可持续的工业生产解决方案为客户提高生产力。阿特拉斯?科普柯成立于1873年，集团总部位于瑞典斯德哥尔摩，业务遍及170多个国家和地区。2009年，阿特拉斯?科普柯拥有员工30,000名，实现销售收入640亿瑞典克朗（约60亿欧元)。

Atlas Copco is an industrial group with world-leading positions in compressors, construction and mining equipment, power tools and assembly systems. The Group delivers sustainable solutions for increased customer productivity through innovative products and services. Founded 1873, the company is based in Stockholm, Sweden, and has a global reach spanning more than 170 countries. In 2009, Atlas Copco had about 30 000 employees and revenues of BSEK 64 (BEUR 6.0).