宜昌 [切换城市] 宜昌招聘宜昌客服及技术支持招聘宜昌客服专员/助理(非技术)招聘

(SHD)西门子医学诊断产品(上海)有限公司 诊断产品集团 客户应用专员(工作地点:大连)(166634)(职位编号:166634)

职位信息

  • 发布日期:2014-05-23
  • 工作地点:大连
  • 招聘人数:若干
  • 工作经验:一年以上
  • 学历要求:本科
  • 语言要求:普通话良好
    英语良好
  • 职位月薪:面议
  • 职位类别:客服专员/助理(非技术)  

职位描述

-For our Healthcare Sector, we are looking for a Customer Application Specialist at the earliest opportunity.
-西门子医疗业务领域诚聘英才,职位名称:客户应用专员。

What are my responsibilities?
-Efficient and effective completion of instrument installations at customer sites
-有效的完成客户的仪器安装工作
-Carry out troubleshooting and complaint handling, fixing incidents with optimized costs and quality
-发现并解决客户的问题,采取正确的行动满足客户的需求。在任何时间内以最经济和最优的品质解决客户的问题
-Ensure that all customers are adequately trained on instrumentation. Ensure that customer software is updated timely if new software versions are released permanently improving the quality of our services
-确保所有的客户能参加公司仪器使用的培训。如果公司有了新版软件,能确保客户软件的及时更新。一直不断地改进我们的服务质量
-Operation and recording by following Field Service SOP/EHS, centralizing and archiving technical documentation
-根据公司质量体系,环境健康安全(EHS)的要求进行日常工作安全和标准流程操作和记录,对技术文件的存档管理
-Keep up to date on laboratory technology where relevant, monitoring tools and techniques of competition in client labs, taking part in seminars, congresses or lecture, where appropriate
-参加相关的会议和研讨会紧跟实验室相关技术的发展,掌握客户实验室的技术知识
-Good cooperation with distributors
-与代理商良好的沟通协调
-Providing introduction of new tests and instruments to promote reagents
-向客户提供新仪器和新项目的介绍,推广试剂项目
-Teamwork and encouraging others to adopt best practices, supporting bidding
-团队合作, 分享经验, 支持招标

What do I need to qualify for this job?
-A degree in Technology (Medical Technology), laboratory Medical, major in Immunochemistry, Microbiology, Clinical Chemistry, Diagnostics
-Effective communication skills both written and verbal
-Is highly computer literate with good experience in using Microsoft Office applications
-Has a thorough knowledge of Company Procedures and Policies
-Good understanding of the Financial system operated within the company
-A broad based knowledge of the products within the In-Vitro Diagnostics industry
-Relevant and demonstrable knowledge of the market in which MED Dx operates
-Good experience in Service within diagnostics industry. Adequate knowledge about diagnostics products and its major features, applications and advantages. Excellent project management experience and proven success record.
-Diagnostics or relevant functions
-Good cooperation and coordination abilities. Excel under pressure.
-Good language skills incl. Chinese and English. Can work well with staff and customers from diversified backgrounds.

What else do I need to know?
-The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. Siemens Healthcare employs some 51,000 employees worldwide and operates around the world. In fiscal year 2011 (to September 30), the Sector posted revenue of 12.5 billion Euros and profit of around 1.3 billion Euros.
-For further information please visit: http://www.siemens.com/entry/cc/en/#188200

How do I apply?
-We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.
-我们期待您的在线职位申请,并请您在申请职位时提供真实有效的求职信息以便完成人才评估。

Contact
-If you want to know more about Siemens job opportunities, please be free to log in our career website www.careers.siemens.com.cn
-如需了解更多西门子职位信息,请登录西门子招贤纳士网站 www.careers.siemens.com.cn


提醒:
  点击“西门子专属申请”,您将会进入西门子专属招聘系统,进入系统后您可以在页面右上方的下拉菜单,选择简体中文页面,并请遵循下面的规则设置您的系统密码。
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公司介绍

  西门子医学诊断,作为临床诊断行业中的领导者,承诺为医护人员提供疾病诊断、治疗和监控所需的关键信息。我们不仅提供优质、范围广泛的产品线组合,包括整合生化,免疫分析,常规生化,自动化,血球,凝血,微生物,糖尿病,尿液分析,血气监测以及分子生物学检测,同时还提供丰富多样的检测菜单及IT解决方案,配合高响应的客户服务,为您优化实验室工作流程、提高操作管理效率并改善患者护理效果提供最有效的帮助。