宜昌招聘

Mission Statement:
Provide high quality on site support, meet and exceed SLA. Act as coordinator role to contribute to business development.

Main Accountabilities:
- Basic computing environment support
- First level application support
- Cooperate with key user to provide production line computers support
- Act as contact point between internal employees and IS and play coordinator role between business requirement and IS service
- Provide basic IT knowledge training to internal employees
- IT asset management
- Give assistance to other IS functions (Infrastructure, application, etc.) to solve internal employees’ issues.
- Some facility devices management (printer, scanner, fax, telephone, etc.)
- Participate in project(IS & business)
- Provide assistant to make IS budget according to business requirement
- VIP support

Challenges:
- Backup for other helpdesk engineer
- Lead and create project in one company
- Mentor for new colleague
Knowledge, Skills, Experience:
- Associate degree above in computer science or related majors
- At least 2 years of working experience in IT support
- Master Microsoft Windows OS and administrative tools
- Familiar with Lotus notes client
- Strong trouble shooting and problem solving skills
- Excellent communications skills, service attitude and team player
- Demonstrated customer focus
- Good self learning ability
- Basic English written and verbal communication skills

ABB（ABBN: SIX Swiss Ex）是全球技术领导企业，致力于推动行业数字化转型升级。基于超过130年的创新历史，ABB以客户为中心，拥有全球领先的四大业务——电气、工业自动化、运动控制、机器人及离散自动化，以及ABB Ability数字化平台。ABB电网业务将于2020年转让给日立集团。ABB集团业务遍布全球100多个国家和地区，雇员达14.7万。ABB在中国拥有研发、制造、销售和工程服务等全方位的业务活动，44家本地企业，近2万名员工遍布于130余个城市，线上和线下渠道覆盖全国约700个城市。