Technical Support(78426674)
ABB(中国)有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电气/电力/水利
职位信息
- 发布日期:2021-06-03
- 工作地点:南京
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:招1人
- 语言要求:不限
- 职位类别:销售行政助理
职位描述
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Technical Support you will be responsible for providing pre/post-sales support for Drive Product (DP) customers, partners and sales team, and develop key partners and sales team technical competence for DP, main driver in the region to accelerate product changes by tackling issues in sales and commissioning phase, in Motion Business Area in Nanjing, China.
Reporting to the Sales Support Manager, you will Provide product technical training to channel partners and end user to promote DP products and help to improve overall technical competence.
- Contacting window of customer case in region, providing technical support to front end sales in terms of pre-sales and post-sales activities
- Ensuring customers support in bidding documents, drive and motor selection, field commissioning and filed quality problem handling
- Providing product technical training to channel partners and end user to promote DP products and help to improve overall technical competence
- Studying on specific industry application know how and share/exchange knowledge of application and best practices within local and global teams
- Gathering customer pilot feedback and competitor intelligence to Product Management and Product Marketing
- Following up technical support actions and customer issue escalation to Beijing Technical Product Management team
- 5 years of experience in engineering or technical support related to automation or drive products
- Strong customer focus awareness, problem solving and consultation skills
- A Bachelor and above degree in Power Electronics, Electrical/Electronic or Automation Engineering is preferred
- Must be willing to travel and provide detail travel reports
- Fluency in English and Chinese communication skills
For our Marketing, Sales and Product Management team, understanding the full potential of our technology and the trends in our markets is highly rewarding. In addition, helping customers all over the world improve efficiency, save resources and reduce emissions gives our work a powerful sense of purpose.
ABB Drives is a pioneering technology leader, providing products and solutions to help our customers maximize productivity, safety and energy efficiency, with a focus on reducing impact on the environment.
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website.
Benefits
- Life insurance
- Disability insurance
- Medical insurance
- Sick pay
- Meal allowance
职能类别:销售行政助理
公司介绍
联系方式
- 公司地址:上海市浦东新区康新公路4528号 (邮编:201319)