飞书内容策略师—帮助中心 (职位编号：6829551370774563085)
字节跳动
- 公司规模：10000人以上
- 公司性质：民营公司
- 公司行业：互联网/电子商务
职位信息
- 发布日期：2021-06-04
- 工作地点：北京
- 招聘人数：4人
- 工作经验：无需经验
- 学历要求：本科
- 职位月薪：1.8-3万/月
- 职位类别：网站运营专员
职位描述
职位描述：
1、负责飞书帮助中心平台策略的制定，优化文章上线流程和审核标准，提高效率；
2、以英语母语用户体验出发，优化操作指南，确保平台英文文章高质量按时上线；
3、结合用户反馈，开展竞品调研，协助产研产出平台功能优化方案并推动方案落地；
4、监控平台流量数据，以数据为导向策划内容专题，提高整体内容丰富度及用户满意度；
5、广泛关注办公套件业务相关的内容媒体、行业动态，积极探索新的平台运营模式。
1. Responsible for the strategy and optimization of processes and standards for content revision for the Feishu Help Center.
2. Improve operation guidelines to ensure a smooth publication of high-quality English articles, and a much better user experience.
3. Collect user feedback and conduct competitive product analysis to better assist Product and R&D teams in planning and executing the optimization of the platform.
4. Monitor platform traffic and other key data to implement new projects that improve our overall content quality and user satisfaction.
5. Actively research content media and industry trends related to the office suite business to explore new platform operating models.
职位要求：
1、 2 年以上内容运营或平台经验，有 to B 业务服务经验者优先；
2、英文接近母语水平，有西、意、德、法、葡 、越、泰、韩、俄、印地语背景者优先；
3、做事严谨务实，对内容有审美能力，具备敏锐的政策风险、操作风险等识别和判断能力；
4、对问题有敏感的洞察力，执行力强、自驱力强，逻辑能力强，能够独立思考与归纳总结 ；
5、有较强的逻辑思维能力，较强的数据分析能力，能够通过数据总结，不断完善运营方法；
6、有团队合作精神，能够联动团队高效协同，具备抗压能力及责任心。
1. More than 2 years of experience in content operation, especially in B2B service platforms.
2. Native or professional proficiency in English. Language background in Spanish, Italian, German, French, Portuguese, Vietnamese, Thai, Korean, Russian, or Hindi is desired.
3. Be rigorous and pragmatic; have strong attention to detail and aesthetics; and have a keen ability to identify and judge policy and operational risks.
4. Have sensitive problem-solving ability; have a strong execution, self-drive and logical ability; and be able to think independently and summarize technical content.
5. Have a strong logical thinking and data analysis ability, and be able to continuously improve operation methods based on data results.
6. Have a solid sense of responsibility and teamwork spirit, be able to coordinate the team efficiently, and have the ability to withstand pressure.
1、负责飞书帮助中心平台策略的制定，优化文章上线流程和审核标准，提高效率；
2、以英语母语用户体验出发，优化操作指南，确保平台英文文章高质量按时上线；
3、结合用户反馈，开展竞品调研，协助产研产出平台功能优化方案并推动方案落地；
4、监控平台流量数据，以数据为导向策划内容专题，提高整体内容丰富度及用户满意度；
5、广泛关注办公套件业务相关的内容媒体、行业动态，积极探索新的平台运营模式。
1. Responsible for the strategy and optimization of processes and standards for content revision for the Feishu Help Center.
2. Improve operation guidelines to ensure a smooth publication of high-quality English articles, and a much better user experience.
3. Collect user feedback and conduct competitive product analysis to better assist Product and R&D teams in planning and executing the optimization of the platform.
4. Monitor platform traffic and other key data to implement new projects that improve our overall content quality and user satisfaction.
5. Actively research content media and industry trends related to the office suite business to explore new platform operating models.
职位要求：
1、 2 年以上内容运营或平台经验，有 to B 业务服务经验者优先；
2、英文接近母语水平，有西、意、德、法、葡 、越、泰、韩、俄、印地语背景者优先；
3、做事严谨务实，对内容有审美能力，具备敏锐的政策风险、操作风险等识别和判断能力；
4、对问题有敏感的洞察力，执行力强、自驱力强，逻辑能力强，能够独立思考与归纳总结 ；
5、有较强的逻辑思维能力，较强的数据分析能力，能够通过数据总结，不断完善运营方法；
6、有团队合作精神，能够联动团队高效协同，具备抗压能力及责任心。
1. More than 2 years of experience in content operation, especially in B2B service platforms.
2. Native or professional proficiency in English. Language background in Spanish, Italian, German, French, Portuguese, Vietnamese, Thai, Korean, Russian, or Hindi is desired.
3. Be rigorous and pragmatic; have strong attention to detail and aesthetics; and have a keen ability to identify and judge policy and operational risks.
4. Have sensitive problem-solving ability; have a strong execution, self-drive and logical ability; and be able to think independently and summarize technical content.
5. Have a strong logical thinking and data analysis ability, and be able to continuously improve operation methods based on data results.
6. Have a solid sense of responsibility and teamwork spirit, be able to coordinate the team efficiently, and have the ability to withstand pressure.
职能类别：网站运营专员
公司介绍
字节跳动成立于2012年3月，公司使命为“Inspire Creativity, Enrich Life（激发创造，丰富生活）”。公司业务覆盖150个国家和地区、75个语种，拥有超过6万名员工。
字节跳动在全球推出了多款有影响力的产品，包括今日头条、抖音、西瓜视频、飞书、TikTok、Lark、Helo等。截至2020年1月，字节跳动旗下产品全球月活跃用户数超过15亿。
字节跳动在全球推出了多款有影响力的产品，包括今日头条、抖音、西瓜视频、飞书、TikTok、Lark、Helo等。截至2020年1月，字节跳动旗下产品全球月活跃用户数超过15亿。
联系方式
- Email：2971cb46fdda4a149df8ce75419c549a@ee-sentry.byted.org
- 公司地址：北京市海淀区北三环西路甲18号(大钟寺地铁站B西南口步行440米) (邮编：100098)
- 电话：13261748858