宜昌招聘

1)     After-sales service, collaborate with cross functions in handling customer complaints and drive resolution. Key for FSQ & logistics issues.

2)     Lead team to have monthly distributor call visit. Data analysis and work with cross function to set up improvement actions & monitor implementation results.

3)     Monitor and control order processing process to ensure order processing accurately, timely and effectively.

4)     SOP set up and process optimization

5)     Play book control, monitor, test to ensure operations followed strictly

6)     Customer Service performance monitor and control to ensure all performance achieved target

7)     Data analysis and Reporting

8)     People management

9)     Other tasks assigned by manager

Job Requirement:

1)     Bachelor’s Degree required;

2)     6+ years’ work experience in customer service required, good communication skills.

3)     2+ years in leader role manage a team

4)     Proven track record of setting up/optimize day to day operation and service level.

5)     Ability to quickly grasp complex after sale issues, drive to solution efficiently

6)     Strong sense of data and analysis/reporting skill

7)     Excellent Excel/reporting/PowerPoint skills

8)     Fluent in English both written and orally

Consumer First Quality Integrity Ownership Innovation
以客为先 质量 正直 主人翁精神 创新
A Culture of Ownership 主人翁精神的文化
At Kraft Heinz, we believe to be the best, we need the best – the best brands, the best processes, and most importantly, the best people. Kraft Heinz is transforming the food industry with bold thinking and unprecedented results. We’re looking for motivated, innovative talent to join our team. Our value of Ownership and focus on meritocracy are two exciting elements of the Kraft Heinz culture. They create an environment of empowerment unique to our company and provide high-potential employees with unlimited growth opportunity.
在卡夫亨氏，我们致力于成为***的食品公司，我们也需要***的—包括***的品牌、最优的流程，以及最重要的是，最***的人才。卡夫亨氏正以大胆的设想和前所未有的成果对食品行业进行改革创新。我们现正搜寻主动积极并具创新思维的人才加入团队。主人翁精神和绩效导向是体现卡夫亨氏文化的最生动的两项元素。这为公司创造了向员工授权的独特环境，并为高潜力的员工提供无限的发展机会。

Do you have What It takes? 你具备成功所需的一切吗？
In our progressive meritocracy, we want original ideas for success. We offer the resources and financial rewards of a global corporation, while providing you the autonomy to take ownership of your work and achieve results from your first day. If you’re eager to own your career and deliver results, this is the place for you. We offer exciting opportunities across all APAC countries in functions like Manufacturing, Supply Chain, People & Performance, Logistics and Finance.
在我们绩效导向的进程中，我们渴望得到迈向成功的创新想法。我们提供跨国企业的资源和经济回报，并从你的***天开始就提供自主权让你发挥主人翁精神以达成目标。如果你渴望掌握自己的事业并期待达成目标，那么卡夫亨氏将会是你的不二之选。我们在亚太区多个国家的不同职能部门提供激动人心的职业机会 ，如生产、供应链、人力资源、物流以及财务等。


A GLOBAL FOOD POWERHOUSE 一个全球的食品巨头
Co-headquartered in Pittsburgh and Chicago, The Kraft Heinz Company has an unparalleled portfolio of powerful and iconic brands.
拥有匹兹堡和芝加哥作为联合总部，卡夫亨氏拥有强大且有标志性的品牌组合。
27.4bn in net sales (2015 pro forma)
274亿净销售额 （2015年估值）
#5 food and beverage company in the world
世界第5大的食品饮料公司
8 $1 billion+ brands based on retail sales
8个零售额超过10亿美元的品牌
40+ countries with dedicated KHC employees
40多个不同国家的员工
2bn+ meals to hungry children over the last decade through philanthropic focus
在过去20年通过慈善活动为饥饿儿童捐赠超过20亿份营养包

To Be the Best Food Company, Growing a Better World.
成为***的食品公司，创造一个更美好的世界

登录卡夫亨氏招聘网站，了解职位信息：
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