宜昌招聘

Role Responsibilities

• Development and management of the project and change request plan, objectives and scope with an overarching focus on customer experience.

• Hands-on experience of delivering end-to-end CRM projects facilitating meetings to guide business requirement and thinking; ensuring CRM solution implemented with the best in class processes and approaches.

• Determine business needs and internal/external resources required to execute the CRM project/change request successfully.

• Assignment and management of business resources, managing the development of both human and system capabilities.

• Creation and coordination of project documentation and processes, developing and track project action items and issues.

• Identification and communication of risks and mitigating actions.

• Strong vendor management skills.

• Regular communication of project progress to sponsor, project teams and Leadership Group.

Knowledge, Skills and Abilities

• Bachelor’s degree or above is required in technical field

• Experienced in end-to-end CRM solution delivery, including integration with POS and digital WeChat, tmall, JD, OMS and other business systems.

• Minimum 3 years in project management and/or demonstrable experience and the responsibility of running multiple overlapping projects.

• A deep level understanding of multi-channel data, including the impact of integrating third party data.

• The ability to demonstrate and communicate a clear (customer led) vision.

• Great communication and interpersonal skills, with the ability to quickly build relationships and manage the interrelationship between projects and stakeholders.

• High level of numeracy and literacy skills.

• Detail orientated with strong organizational skills.

• Ability to communicate fluently in both Mandarin and English.

• Self-motivated and open-minded, to strive for operational excellence

• Strong ownership and willing to embrace the challenge and change

关于欧莱雅集团与欧莱雅中国
 
创立于1909年的欧莱雅集团，是全球***的化妆品集团。于1997年进入中国市场，经过19年快速、稳健、持续的增长，欧莱雅已成为中国化妆品市场的翘楚，并在多个细分市场位居***，包括***护肤、彩妆、***护肤、面膜、高档化妆品、药妆以及专业美发领域。总部位于上海，有超过4400名员工。目前在中国拥有一个研发和创新中心，一个培训中心和三家工厂分别位于苏州、宜昌和广州。
敬请关注欧莱雅中国“让所有人拥有美”官方微信账号及官方网站*******************