宜昌招聘

About Syngenta

Syngenta is a leading agriculture company helping to improve global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 28,000 people in over 90 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.

Responsibilities

• Relentlessly pursue the best internal customer satisfaction of IT services in Commercial organization and Shanghai Headquarters with a limited budget

• Continuously drive productivity improvement from all possible dimensions. E.g. streamlining processes

• Manage a team including field force support and deskside support personnel

• Accountable for incidents and problems management for China commercial organization, collaborate with an international IT team to get problem solved

• Responsible for all IT infrastructure and end-user services in Shanghai headquarter

• Implement end-user and infrastructure related projects. E.g. MS Office upgrade

• Closely follow the tech trends, to bring innovative tools, solutions to create business value

• Follow the information security guideline and procedures

Knowledge, experience & capabilities

• Bachelor’s degree with 7 year plus related work experience

• Track record on delivering great customer satisfaction on IT services by leading a team

• Hands-on experience on MS Windows 10, Office365 support

• Hands-on experience on VIP support for at least one year

• Fluent English and Chinese both verbal and written

• ITIL foundation certificate is a must

• Basic knowledge of enterprise solutions such as SAP, SFDC

• Basic knowledge of Digital such as WeChat mini-program

• PMP, MBA, ITIL higher level certificates are plus

先正达（中国）投资有限公司诚聘