宜昌招聘

职位描述：
Job Summary：
Provide prompt and excellent technical support to Sales & Distribution to assist in achieving high sales. Product Sales Support Engineer is also responsible for developing product solutions that fulfill customer’s special request and protect the company’s interest.

Responsibilities:
1. Assist and answer enquiries from the Sales & Distribution via emails and phone calls when they faced technical challenges regarding the products, providing technical expertise and detailed information regarding products in the quickest manner, thus helping Sales & Distribution to solve customers’ problems about the product features, functions and additional options.
2. Provide technical support for Sales & Distribution when customers request for products modification/re-design/design special. Work with Product Engineering, Purchasing, Production Planning and Production, and lead in meetings and discussion to develop solutions.
3. Arrange and host consumer witness tests whereby the products are being tested in the customers’ sight after purchase. Needs to prepare proposal and documentations, detailing test targets and American Refrigeration Institution (ARI) standard, and test catalogs for customers’ review before testing and generate test result report.
4. Receive and check customers’ sales orders to ensure that it adhere to industrial standards and Trane’s production methods and requirements before issuing approval for Sales & Distribution to confirm the orders with the customers.
5. Work with Product Engineering to maintain an updated and good understanding of products’ functions, technical specifications, strength, components, compatibility and system’s operation. Maintain and update the database for technical knowledge, prices, competitors’ products and etc for the purpose of sharing with the whole team
6. Prepare and provide product data report, eg. order quantity and price amount, sales quantity & price amount and percent of one model versus total models for all principal products for Product Management department. These data have to be summarized by Product Sales Support Engineer, and are available from Production Planning or Finance.
7. Performs software, ie. TOPSS, Spectrum and Cincom maintenance. Product Sales Support Engineer will be responsible for updating and editing products’ price list and database according to market movement and changes in product line.
8. All above mentioned salesman and customers cover all regional factory served. Not Asia only.
9. Other tasks assigned by manager

Qualifications:
1. Bachelor degree (or above) in Electrical/Mechanical Engineering and major in HVAC or refrigeration;
2. Strong product knowledge;
3. 3~5 years’ or above work experience in engineering;
4. Good presentation skill and interpersonal skill;
5. Fluent in English & Mandarin. 举报 分享

英格索兰公司是一家年收入达到170亿美元的全球性多元化工业企业，在气温控制、空调和采暖、工业以及安防市场，我们的员工和业务部门都致力于推动我们的客户不断向前发展。为了满足发达国家和发展中国家日益增长的需求，这些市场也在持续不断地扩大。我们提供的产品、系统和解决方案用于提高工业、商业运营和家庭住宅的效率和生产率，改善全球大众生活的安防、安全、健康和舒适。这种多元化的经营为我们的员工提供了很多职业发展机会。公司旗下拥有众多世界知名的品牌，包括Club Car、英格索兰、西勒奇、冷王和特灵。在每一个业务领域，英格索兰都能够激发公司和客户的不断发展。

特灵公司于1913年在美国成立，自成立以来，始终致力于发展高效节能、舒适环保的空调产品和服务。今天，特灵已是全球最大的采暖、通风、空调和楼宇自动管理系统供应商之一。作为英格索兰集团的成员，特灵秉承集团创造和持续发展安全、舒适、高效环境的理念，为客户提供优质、全系列的暖通空调产品及控制系统，并提供综合的工程安装、楼宇管理及零配件支持服务。

如果您愿意参与我们成就明天的激情——实现人们生活、经济和社会运营的大胆变革——请加入英格索兰。我们将始终不渝地致力于成为一个拥有多元化的员工队伍并提供平等机会的公司。