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CRM运营专员/主管-项目管理

绫致时装(天津)有限公司

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:服装/纺织/皮革

职位信息

  • 发布日期:2019-05-02
  • 工作地点:北京-朝阳区
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:本科
  • 职位月薪:1-2万/月
  • 职位类别:项目主管

职位描述

Roles and Responsibilities  

  • Brand CRM routine operation, including
  • Daily retail/customer service problem solving
  • Regular data capture, analysis and report making
  • Temporary data requirements
  • SMS or EDM setting and sending;
  • EDM monthly report making
  • CRM program operation:
  • Assist in CRM program setting and management (such as VIP day, Wechat pay activities)
  • Program execution and both internal and external communication (CRM/Retail/Tech/Vendors)
  • Result tracking and analysis, generate and gather suggestions for optimization
  • Brand Campaign operation (promotion or on-sale):
  • EDM & SMS strategy setting and content sending
  • Coupon and promotion rules setting
  • Pre-campaign historical data collection and analysis
  • During campaign problem solving
  • Data collection and analysis, report sending

l  Final objective is to increase:

1.    VIP customer base

2.    Conversion rate

3.    Basket size

4.    Shopping Frequency

Requirements

  • Bachelor degree or above, preferred business analysis related major
  • 1-3 years working experience on CRM marketing
  • Previous experience in project/campaign execution and management

职能类别: 项目主管

公司介绍

BESTSELLER时装集团驰名欧洲,总部位于丹麦,旗下拥有近20个欧洲畅销品牌,在全球38个国家拥有超过10000家专卖店。

绫致时装公司是其在中国的子公司,总部设在北京,旗下有 ONLY, JACK&JONES, VERO MODA, SELECTED,J.LINDEBERG和童装品牌nameit,在全国500多个城市拥有7000多家店铺。

联系方式

  • Email:cq.hr@bestseller.com.cn
  • 公司地址:广州市越秀区中山四路246号信德商务大厦17楼绫致时装 (邮编:510030)
  • 电话:15171813844