Service senior specialist(003IZY)
施耐德电气(中国)有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电气/电力/水利
职位信息
- 发布日期:2017-06-08
- 工作地点:上海-普陀区
- 招聘人数:1人
- 学历要求:本科
- 职位类别:技术支持/维护工程师
职位描述
Responsibilities:
· Act as an advocate to ensure customer IT related services are maintainedwithin defined SLA where these services are used.
· Facilitate communication between management, vendors, and other technologyresources.
· Define, document, and optimize IT support structure.
· Develop and implement user-training programs for service products.
· Contribute to annual budget cycle and ensure service needs arerepresented.
· Identify new technologies that would add efficiencies, work withstakeholders to include these in roadmaps. Analyze those technologies anddevelop business case for implementation.
· Act as an advocate e to ensure related services are maintained withindefined SLA where these services are used to support the business.
Other Skills/Knowledge:
· Program Management - scoping, planning, staffing and managing of projectswhich are resourced and executed by teams spanning multiple regions andorganizations.
· Relationship management - ability to cultivate and maintain strongnetworks of people who contribute to the success of the function.
· Vendor management - demonstrated experience in selecting, negotiating andmanaging vendors.
· Systems Engineering - understanding of application and infrastructureconfiguration.
· Fi***cial skills - ability to interact with Fi***cial Analysts, as well aspersonally analyze and assess fi***cial impacts and business cases.
Years of Experience: 5+ years of MNC experiencerequired
Education: At least college degree, informationtechnology-related field preferred Graduate degree in business preferred
职能类别: 技术支持/维护工程师
关键字: IT运维
公司介绍
我们提供能源与自动化数字解决方案,以实现高效和可持续。我们将世界领先的能源技术、自动化技术、软件及服务融合于整体解决方案之中,服务于家居、楼宇、数据中心、基础设施和工业市场。
我们致力于打造有意义、包容和赋能的企业价值观,我们承诺让这个开放的,全球化的,创新的生态圈释放无限可能。
创造平等机会是施耐德电气可持续发展战略的重要组织部分之一,它旨在认同所有员工得到独特的重视,不同性别、国籍、文化、代际的员工都能在包容的环境中发展并做出自己的***贡献。其中,性别平等尤为相关且重要。性别平等不是偏爱***或者关注某些个体,更重要的是建立促进男女平等的制度和文化认知,培育适合***的土壤,创造更大的空间,同时给予养分促进发展。
联系方式
- Email:kailin.song@se.com
- 公司地址:普陀区云岭东路89号长风国际大厦
- 电话:13611056280