盐城招聘

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As an IS Hosting Domain Service Manager, you will be responsible for ensuring, monitoring and improving capacity management service of IS Hosting Services as technical owner in global strategic datacenter in order to meet capacity management service level commitments, for Global Business Services in Beijing, China.

Reporting to the IS Infrastructure Team Leader, you will be providing advisory and support for all the areas associated with Hosting Capacity Management Services.

- Reviewing SLAs and service metrics to monitor quality of Hosting Capacity Management Services and initiating improvement actions to reach service level targets
- Ensuring delivery process for Hosting Capacity Management Services are optimized to improve customer satisfaction. Being responsible for handling escalations and customer complaints related to Hosting Capacity Management Service
- Ensures Hosting Capacity Management Services are compliant with IS policies, compliance, architecture standards and any other applicable ABB Group Directives and ABB Group Guidelines
- Maintaining constant dialogue with ABB Service Delivery and Assurance and Service Design and Introduction teams to ensure Hosting Capacity Management Services are fit for customer needs
- Supporting relevant HT Service Managers to manage assigned budget, effectively delivering activities within agreed schedules and costs. Participating in the definition of costs and schedules
- Ensuring satisfaction with IS services understanding their strategic/tactical needs, making sure actions are taken to close any gaps, and influencing stakeholder perceptions of the relevant IS services, all within the scope of responsibility as technical consultancy
- Maintaining constant dialogue with other service managers and IS domains functions to ensure alignment and integration with global IS domain strategy
- Supporting major incident and critical situation resolution. Must be consulting and providing input for any incident, change or project which has, or might have, a major impact on Hosting Capacity Management Services or associated solutions

- 5 years of IS experience within the relevant IS domain
- Strong IS developing and operations skills and a deep understanding of the overall context of business processes and IS technologies
- Experience to translate business requirements into technical IS capabilities and solutions
- Experience in project planning and execution as well as economic aspects of system management and life cycle
- Knowledge of ITIL processes
- Sound knowledge of IS technology
- Fluency in spoken and written English

If you are looking for big, global challenges, IS is the place to come.
ABB's portfolio includes some of the most advanced power and productivity products and systems in the world. To help us work more efficiently, you need to understand the power and potential of information technology. If you have the energy, discipline and intellectual firepower to succeed, you will find almost limitless opportunities to stretch your thinking, expand your horizons and build your skills as you work with talented people all over the world.

We look forward to receiving your application (preferably in English). If you want to discover more about ABB, take another look at our website.

Benefits
- Life insurance
- Disability insurance
- Medical insurance
- Sick pay
- Meal allowance

ABB（ABBN: SIX Swiss Ex）是全球技术领导企业，致力于推动行业数字化转型升级。基于超过130年的创新历史，ABB以客户为中心，拥有全球领先的四大业务——电气、工业自动化、运动控制、机器人及离散自动化，以及ABB Ability数字化平台。ABB电网业务将于2020年转让给日立集团。ABB集团业务遍布全球100多个国家和地区，雇员达14.7万。ABB在中国拥有研发、制造、销售和工程服务等全方位的业务活动，44家本地企业，近2万名员工遍布于130余个城市，线上和线下渠道覆盖全国约700个城市。