盐城招聘

职位描述：

Responsibilities

· Allocate, manage and supervise regional field service team to focus on strategic and target customers defined by management.

· Provide leadership, guidance, coaching, and career planning to maintain team morale and effectiveness.

· Manage regional field service team to meet deadlines, goals, targets and objectives. Report status regularly to management and stake holders.

· Manage all service related escalations in region, ensuring timely and proper communication both internal and external to customers

· Review field service engineer’s performance quarterly and provide regular performance feedback. Actively push for improvement plans in case of low performance.

· Plan, manage and execute service projects to be completed on time and on budget. Insist on keeping deadlines and quality service deliveries.

· Participate frequently in customer meetings to provide presales and post sales support. Help to foster all levels of communications and relationship with customers.

· Coordinate regularly with WW service, marketing and sales departments for continuous business growth. Ensure smooth communication and cooperation among all Xcerra teams.

· Nurture the collective technical knowledge of field service team for continuous improvement of customer support. Motivate team members to participate and to hold relevant technical trainings for regular knowledge sharing.

· Improve profitability with service bookings and revenue within region assigned, and plan/control team budget (if required) and keep tight control over expenses.

· Support management initiatives for Total Quality Management and Total Customer Satisfaction through timely installations, warranty and paid for services.

Qualifications:

· Education - Engineering degree (Master/Bachelor)

· Experience - Managerial Experience (>3 years)

at least 8 years experience in the ATE and/or semiconductor industry

Regional experience

· Specific Knowledge - Fluent in English (written and spoken)

Personal Qualifications - Management skills, project management, creative, communicative, flexible, ganized,

perform under stress, emotional intelligence,entrepreneurial thinking and acting, remote management skills

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亚测科技（苏州）有限公司是设立于苏州工业园区的外商独资企业，成立于2002年7月。
Atg Luther & Maelzer GmbH是公司位于德国Wertheim的总部，致力于线路板测试机的研发、生产、销售和售后服务，是世界领先的PCB测试系统独立生产商，隶属于瑞典Mycronic集团
亚测科技（苏州）有限公司主要从事atgLM测试机在中国的销售及售后服务。公司设有销售部、售后服务部、应用支持部、电子维修部、财务部、行政人事部及采购部，并且在深圳设有办事处从事销售及售后服务。
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