Account Manager
普仕英才(北京)管理咨询有限公司
- 公司性质:民营公司
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2014-04-30
- 工作地点:上海
- 招聘人数:若干
- 学历要求:本科
- 职位月薪:面议
- 职位类别:销售经理
职位描述
Responsibilities:
? Drives for results and achieves of sales and pricing objectives at the customer in terms of contribution margin, volume, customer share, cost management, bad debt and working capital.
- Maximizes the total value creation for the business Improve commercial service with good communication with customers and organization
- Sales volume in KT, Unit CM1 in €/MT.
- Customer satisfaction
? Assists customer with product selection, utilizing knowledge of technical specifications.Identifies and develops new customers
- Promote grades to new or current customers
- Maintain or grow the market share in the assigned region New projects and volumes nominated by customers.
- Market share target (kg/car)
? Technical negotiation with customers following complaints.
- Helps in closing customer claims in a timely manner
- Handling mold trial
- Limit LyondellBasell’s exposure due to customer complaints
- Involve in technical details with customers Complaint closing performance (speed and settlement amounts)
? Develops and nurtures relation¬ships with customers and establishes solid relationships with them. Capture relevant market information and represent the voice of the customer to the business.
- Customer satisfaction and feedback. Business Plan
? Introduces new products in conjunction with CPM at new or existing customers.
- Rejuvenate the product portfolio and maintain/grow the market share in the assigned region with high value Sales of new products compared to total sales; number of new projects per year
? Management reporting
- Market information collection and reporting So that timely and accurate information is provided Timeliness and accuracy of information provided
- Market information report
? Develops strong relationships with key stakeholders and builds an effective network. Key stakeholders include: Customers and internal interfaces such as business management, quality, technical service, supply chain, customer service, credit, tax, legal and financial services. Operates as quickly and effectively as possible in achieving targets. Customer satisfaction and feedback.
Requirements:
? University degree in polymer/plastic/injection/engineering
? More than 5 years experience in diverse range of injection process, plastics, auto industry.
? Business Accumen – Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
? Decision Quality – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
? Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
? Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
? Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action whe necessary.
? Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
? Managing Diversity - Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
? Managing Vision & Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.
? Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
? Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
? Account Management - Develops strategic plan for the customer to outline the cross functional interaction at the account to drive value in line with the business strategy
? Negotiating - Can negotiate skillfully in tough situations with both internal and external groups. Can settle differences with minimum “noise”. Can win concessions without damaging relationships. Can be direct and forceful as well as diplomatic. Gains trust quickly of other parties to the negotiations. Has a good sense of timing.
? Presentation and Communication Skills - Presents information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clear. Simplifies complex issues where possible and share information freely
? Product and Technical Knowledge - Looks for opportunities to continuously learn about products and services to be able to clearly articulate these in a strong value proposition for the customer.
? Willingness to go on frequent business travel
? Basic commercial sense for working in multi-national company
? Strong technical background in plastics and injection molding
? Drives for results and achieves of sales and pricing objectives at the customer in terms of contribution margin, volume, customer share, cost management, bad debt and working capital.
- Maximizes the total value creation for the business Improve commercial service with good communication with customers and organization
- Sales volume in KT, Unit CM1 in €/MT.
- Customer satisfaction
? Assists customer with product selection, utilizing knowledge of technical specifications.Identifies and develops new customers
- Promote grades to new or current customers
- Maintain or grow the market share in the assigned region New projects and volumes nominated by customers.
- Market share target (kg/car)
? Technical negotiation with customers following complaints.
- Helps in closing customer claims in a timely manner
- Handling mold trial
- Limit LyondellBasell’s exposure due to customer complaints
- Involve in technical details with customers Complaint closing performance (speed and settlement amounts)
? Develops and nurtures relation¬ships with customers and establishes solid relationships with them. Capture relevant market information and represent the voice of the customer to the business.
- Customer satisfaction and feedback. Business Plan
? Introduces new products in conjunction with CPM at new or existing customers.
- Rejuvenate the product portfolio and maintain/grow the market share in the assigned region with high value Sales of new products compared to total sales; number of new projects per year
? Management reporting
- Market information collection and reporting So that timely and accurate information is provided Timeliness and accuracy of information provided
- Market information report
? Develops strong relationships with key stakeholders and builds an effective network. Key stakeholders include: Customers and internal interfaces such as business management, quality, technical service, supply chain, customer service, credit, tax, legal and financial services. Operates as quickly and effectively as possible in achieving targets. Customer satisfaction and feedback.
Requirements:
? University degree in polymer/plastic/injection/engineering
? More than 5 years experience in diverse range of injection process, plastics, auto industry.
? Business Accumen – Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
? Decision Quality – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
? Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
? Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
? Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action whe necessary.
? Drive for Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
? Managing Diversity - Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
? Managing Vision & Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.
? Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
? Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
? Account Management - Develops strategic plan for the customer to outline the cross functional interaction at the account to drive value in line with the business strategy
? Negotiating - Can negotiate skillfully in tough situations with both internal and external groups. Can settle differences with minimum “noise”. Can win concessions without damaging relationships. Can be direct and forceful as well as diplomatic. Gains trust quickly of other parties to the negotiations. Has a good sense of timing.
? Presentation and Communication Skills - Presents information in a simple way, clearly communicating the key messages and engages the audience. Communicates openly and clear. Simplifies complex issues where possible and share information freely
? Product and Technical Knowledge - Looks for opportunities to continuously learn about products and services to be able to clearly articulate these in a strong value proposition for the customer.
? Willingness to go on frequent business travel
? Basic commercial sense for working in multi-national company
? Strong technical background in plastics and injection molding
公司介绍
普仕英才(北京)管理咨询有限公司诚聘