Senior Public Relationship Executive-南宁 (职位编号:08083)
捷信消费金融有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:金融/投资/证券
职位信息
- 发布日期:2016-09-25
- 工作地点:南宁
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:10000-14999/月
- 职位类别:公关主管 媒介主管
职位描述
Key objectives
Planning and successful implementation of PR & Communication activities for the company in the given geographies, working closely with region-based PR Team to plan and implement effective PR activities in support of the company's business objectives in regions and thus participating in building up overall positive public image of the company.
Duties and responsibilities
1.Cooperating with region-based PR Team on regional implementation of overall PR strategy.
2.Managing the company's reputation in the given geographies through planning, developing and implementing specific regional PR activities and programs.
3.Organization of the provincial media events: planning and handling press conferences, media trips, media visits etc.
4.Content Building: Corporate Stories for PR & Communication (regionalized).
5.Handling media questions on routine topics within a given regional procurement (regionalized).
6.Handling Crisis Communication under the leadership of region-based PR Team, including customer complaint handling (regionalized).
7.Building and maintaining the professional contact management towards the decision-makers and journalists in the regionally-based media.
8.Support of the nation-wide PR activities according to the needs of region-based PR Team, including the overall PR support to provincial Business Heads.
Requirements
Education/Experience
1.Bachelor/ Master Degree (preferably in Economics, Communications/Marketing, Journalism)
2.Minimum three years of experience at the relevant position (the experience from leading Chinese company or PR agency in China is the advantage), long track record in the given geography is a must.
3.Studies or working experience in relevant profession abroad is an advantage.
4.Deep understanding of international concept of PR profession, including crisis handling, with proven expertise to localized it.
5.Reasonable, proven relationship to the media (journalists and media decision-makers) in the given geographies
6.Deep understanding of how decision-making in media works in the given province.
Knowledge
1.Fluent both in Mandarin and English (full oral and written command)
2.Persistent, performance-driven and solution-oriented
3.Highly trustworthy and energetic, proactive an enthusiastic
Skills and Competencies
1.Excellency in interpersonal communications
2.Ability to socialize, to develop and maintain informal networking necessary for the excellent performance in the job
3.Competence to translate the nation-wide topics into the stories highly relevant for the given geographies
4.Competence to translate the nation-wide PR tasks into "provincial deliverables" with full respect to the single corporate policy
5.Communicative, well-structured personality with the acceptance to be the high performing member of a virtual PR team
6.Access to authorities and NGOs tasked with consumers' right protection and/or with other NGOs (like youth league, women's association etc.) would be an advantage
7.Event management skills
职能类别: 公关主管 媒介主管
关键字: 文案策划 执行 公关活动 媒体沟通 公关危机处理 媒体管理 新闻发布会
公司介绍
基于卓越的数据捕捉和分析能力,并采用大数据和生物识别技术,捷信将先进的风险管理能力渗透到业务流程的每一个环节。目前,捷信已将人脸识别和OCR光学字符识别技术应用在贷款审批环节,在确保客户信息准确性和可靠性的同时,对风控流程进行了大幅高效简化。
不仅如此,在客户服务领域,捷信在逐步增加自动化客服工具的应用,并将基于人工智能的语音机器人、文本聊天机器人和质检机器人应用在客服环节,提升服务效率。相比传统的人工智能,捷信配备的机器人在语义理解和机器学习方面更加智能、高效,可以随时随地为客户提供服务,并快速适应新的业务情境。其中,文本聊天机器人已接入到捷信官方微信平台,平均每天可处理约50,000-70,000个客户问题,客户只需等候最多1秒就会接通,而语音机器人的每日呼出量也达到了约5,000,000次。智能机器人与专业客服人员一起,可为客户提供7天无休的专业服务,这些技术创新保证了服务流程更加顺畅,显著提升了服务效率。同时,捷信在不断加快数字化的步伐。至今已有超过4000万用户注册了捷信金融APP,从而进入到捷信的服务生态体系中。
主要奖项Company Awards
2020年奖项
2020年58同城•招聘中国卓越雇主五十强
2020年第二期消费金融APP活跃度排行榜**
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2020年前程无忧人力资源杰出奖
《金融界》“杰出消费金融创新服务奖”
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深圳电视台“***消费金融服务商”
《南方日报》“南方公益传播奖·创新奖”
《南方都市报》“南都2020金砖奖·普惠金融突出贡献机构”
《中国经营报》“2020卓越竞争力金融科技影响力企业”
《北京青年报》“财星榜 2020金牌服务创新”
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2019年奖项
2019智联招聘中国最具发展潜力雇主
2019年度58同城中国最具社会贡献价值雇主十强
2019中国雇主品牌年会中国***雇主奖
2019年度51Job人力资源管理杰出奖
2019猎聘非凡HR团队奖
2019拉勾网全国金融行业TOP雇主
2019领航中国杰出消费金融创新服务奖
2019中国财经峰会冬季论坛企业社会责任奖
2019经济观察报消费金融之星
2019新金融行业十大品牌公益项目
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2019投资时报***普惠金融奖
2019中国网金融扶贫先锋机构
联系方式
- Email:Mandy.Chen@homecreditcfc.cn
- 公司地址:地址:span北京市朝阳区亮马桥路50号燕莎中心写字楼C215