Customer Care Representative(职位编号：32572)
上海任仕达人才服务有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2015-06-13
- 工作地点：上海
- 招聘人数：1
- 工作经验：2年
- 学历要求：本科
- 职位月薪：面议
- 职位类别：买手
职位描述
Customer Care Representative (Australia Buyer’s role):
Number: 1 Reporting to: Asia Pacific Customer Care Supervisor
Location: Shanghai, China
Job Responsibilities:
1. Release, maintain, monitor and expedite purchase orders by interfacing directly with Planning and Sourcing.
2. Maintain purchase agreements and vendor information.
3. Get quotations from freight forwarder on freight rates, transportation lead time.
4. Prepare documents for international shipments.
5. Follow up the international shipments to ensure materials are shipped in a timely manner from overseas suppliers.
6. Responsible to analyze and resolve internal/external customer requests, inquiries or problems.
7. Act as liaison between internal customer care team and manufacture team to provide professional and proper response to all products and PO/purchase price related inquiries.
Qualifications:
1. Minimum B.A. or B.S Degree (Knowledge/background of Logistics preferred)
2. Must have good English communication skill, both written & oral. (Minimum CET-6)
3. Must possess proficient software skills such as Microsoft Office - Word, Excel… (Knowledge of ERP system, esp. Lawson M3 preferred)
4. Must possess excellent communication skill; be patient, professional and courteous.
5. Must be goal oriented, self-motivated and able to multi-task effectively.
Number: 1 Reporting to: Asia Pacific Customer Care Supervisor
Location: Shanghai, China
Job Responsibilities:
1. Release, maintain, monitor and expedite purchase orders by interfacing directly with Planning and Sourcing.
2. Maintain purchase agreements and vendor information.
3. Get quotations from freight forwarder on freight rates, transportation lead time.
4. Prepare documents for international shipments.
5. Follow up the international shipments to ensure materials are shipped in a timely manner from overseas suppliers.
6. Responsible to analyze and resolve internal/external customer requests, inquiries or problems.
7. Act as liaison between internal customer care team and manufacture team to provide professional and proper response to all products and PO/purchase price related inquiries.
Qualifications:
1. Minimum B.A. or B.S Degree (Knowledge/background of Logistics preferred)
2. Must have good English communication skill, both written & oral. (Minimum CET-6)
3. Must possess proficient software skills such as Microsoft Office - Word, Excel… (Knowledge of ERP system, esp. Lawson M3 preferred)
4. Must possess excellent communication skill; be patient, professional and courteous.
5. Must be goal oriented, self-motivated and able to multi-task effectively.
公司介绍
www.randstad.cn
联系方式
- 公司地址：梅园路77号
- 邮政编码：200070