邢台 [切换城市] 邢台招聘邢台客服及技术支持招聘邢台售前/售后技术支持经理招聘

Service Section Manager(006BI2) (职位编号:73345424)

施耐德电气信息技术(中国)有限公司

  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2020-12-19
  • 工作地点:广州
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 职位类别:售前/售后技术支持主管  售前/售后技术支持经理

职位描述


E&P Service Section Manager

Role & Responsibility
The E&P Service Section Manager will be responsible for supervise and develop the field services activities for E&P Regional Service team, develop the competency for Regional FSR team, improve the digital capability, improve the customer satisfaction.
Also need to develop and maintain the relationships with new and existing Schneider Electric customers to identify the scope of work and generate business leads for the sales teams.
- Drive greater productivity by the E&P field service operations in South China
- Control and monitor the operating costs
- Drive the Service KPIs as defined by management to maximize Service goals.
- Drive the digitalization transformation
- Support and drive service standardization projects in the region
- Drive low-value outsourcing services
- Other Operation KPIs: greater percentage of invoiced total hours available, higher first time fix rates (FTFR), higher first time start up rates, reduced overtime, greater customer satisfaction and improved employee satisfaction, Health & Safety activity for Field Services, etc.
- Coordinating the relationships among our customers, field employees and internal Schneider suppliers is a primary role.

Requirement:
- At least BS in engineering degree in applied electricity, electronics / industrial sciences or mechanical systems, and 3 years leadership experience.  
- Strong and confident management style with solid written and verbal skills needed.  
- Strong Business Sense to drive service business transformation & growth.
- Manager must be able to act independently with good judgment and self starting initiative.
- The leader will have also to take immediate decisions keeping self control when dealing with crisis, always putting personal safety as a first priority.


公司介绍

  APC(美国电力转换)和MGE(梅兰日兰电子)强强联合成为施耐德电气集团的一个主要事业部-IT事业部,规模达到30亿美元(24亿欧元),成为全球关键电源及制冷服务行业***。合并后,公司为在通讯、金融、政府、工业、企事业、中小企业和家庭环境等各大产业的关键信息技术及生产应用提供行业内最全面的产品和解决方案。其解决方案主要包括不间断电源(UPS),精密制冷产品、机柜和设计管理软件。同时,公司还具有行业内***泛的售后服务体系及处于领先地位的研发投入。目前公司在全世界130多个国家拥有12,000名员工。公司遵循的企业文化是 -- 以成就为导向,提倡多元化及真正的全球性;全球员工共同分享并实践同样的理念:倾听别人,交流意见并不断创新以达到共同发展 ;尊重他人及多元文化,承诺客户,关注业绩,承担风险,团队合作以使得公司成为一个卓有成效的企业。我们相信只有员工共同努力来实现客户满意,开放协作,并建立一个有趣而活泼的工作环境,我们的企业才会真正获取成功。

  施耐德IT事业部大中华区作为全球的战略中心之一,拥有二大制造中心:上海和厦门;两大研发中心:上海和台北;并且在香港、台北、北京、上海及广州等30多个地区设立了销售及售后服务代表处。

联系方式

  • 公司地址:望京东路