邢台 [切换城市] 邢台招聘

(ID216047) Service Manager

上海任仕达人才服务有限公司

  • 公司性质:合资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2019-11-24
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:10年以上经验
  • 学历要求:本科
  • 职位月薪:2-3万/月
  • 职位类别:客服经理

职位描述

Key Responsibilities:
? Manage the field service operations while ensuring the profitability of the service business.
? Manages field personnel. the direction and escalation of service activities and priorities, empowering independent decision making with the service engineers.
? Responsible for achieving regional metrics. including financial performance.
? Responsible for overseeing training plans for service personnel and mentoring of service engineers.
? Responsible for contract sales within region.
? Act as the customer interface for difficult issues.
? Quickly evaluates and escalates potential issues appropriately for resolution.
? Ability to work on complex learning and development problems as well as teach highly technical information and interface with people at all levels.
? Prepare and ensure team budgets and training objectives are set. communicated and achieved.
? Must be able to work independently and in a team environment.
? Excellent oral and written communication and organizational skills.

Qualifications:
? Bachelor's Degree, mechanical or Engineering, or equivalent.
? 10 years management experience
? Experienced service manager of Equipment , large machinery, chemical equipment, medical or other similar scientific instrumentation.
? Must be able to communicate transparently and clearly both within region and with headquarters.
? Must be able to think independently, solve difficult problems, and achieve goals.
? Experience managing a P&L contract sale.
? Proficient in MS Office, PowerPoint and presenting to executive management.
? The physical demands and work environment described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
? 30%-50% travel in China region

职能类别:客服经理

公司介绍

上海任仕达人才服务有限公司诚聘

联系方式

  • Email:recruitmentsh@cn.randstad.com