UPS-Field Service Engineer
施耐德电气信息技术（中国）有限公司
- 公司性质：外资(欧美)
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2013-02-25
- 工作地点：合肥
- 招聘人数：若干
- 工作经验：一年以上
- 学历要求：本科
- 语言要求：英语良好
- 职位类别：售前/售后技术支持工程师
职位描述
Summary of Job:
1) Supply on-site start-up, commissioning, troubleshooting, maintenance, repairing and product training service to the UPS customer in East China area.
2) Supply UPS technical support to internal or external business parties.
3) Sign contract with 3rd party.
Key Responsibility：
1) Focusing on Customer Satisfaction in all on-duty activities.
2) Carry out on-site start-up, commissioning, troubleshooting, maintanence, repairing and on-site customer operation training service activities in the area, limited in the trained models.
3) Make clear, correct, detailed and timely site service activity report to relative parties and in the In-touch system.
4) Participate in product's training course by company. Study the latest development of the UPS technologies and relative knowledges.
5) Supply proper technical support to relative parties and carry out any special UPS assigned by the After-sales Service Manager.
6) Collect the necessary information of the UPS from site service practice and report it to the After-Sales Service Manager in time.
7) Do best to create a good communication and relationship with the clients during service practice.
Qualification & Requirements:
1) University degree, major in Electrics, Automation or technical colleges graduate with a high ability of self-educated.
2) Above 1 year UPS field service experience with a univerty degree, or above 2 years UPS field service experience with a technical colleges graduate background.
3) English writing and reading ( preferred).
4) Computer knowledge and skills.
5) Electrical knowledges.
1) Supply on-site start-up, commissioning, troubleshooting, maintenance, repairing and product training service to the UPS customer in East China area.
2) Supply UPS technical support to internal or external business parties.
3) Sign contract with 3rd party.
Key Responsibility：
1) Focusing on Customer Satisfaction in all on-duty activities.
2) Carry out on-site start-up, commissioning, troubleshooting, maintanence, repairing and on-site customer operation training service activities in the area, limited in the trained models.
3) Make clear, correct, detailed and timely site service activity report to relative parties and in the In-touch system.
4) Participate in product's training course by company. Study the latest development of the UPS technologies and relative knowledges.
5) Supply proper technical support to relative parties and carry out any special UPS assigned by the After-sales Service Manager.
6) Collect the necessary information of the UPS from site service practice and report it to the After-Sales Service Manager in time.
7) Do best to create a good communication and relationship with the clients during service practice.
Qualification & Requirements:
1) University degree, major in Electrics, Automation or technical colleges graduate with a high ability of self-educated.
2) Above 1 year UPS field service experience with a univerty degree, or above 2 years UPS field service experience with a technical colleges graduate background.
3) English writing and reading ( preferred).
4) Computer knowledge and skills.
5) Electrical knowledges.
公司介绍
APC（美国电力转换）和MGE（梅兰日兰电子）强强联合成为施耐德电气集团的一个主要事业部-IT事业部，规模达到30亿美元（24亿欧元），成为全球关键电源及制冷服务行业***。合并后，公司为在通讯、金融、政府、工业、企事业、中小企业和家庭环境等各大产业的关键信息技术及生产应用提供行业内最全面的产品和解决方案。其解决方案主要包括不间断电源(UPS)，精密制冷产品、机柜和设计管理软件。同时，公司还具有行业内***泛的售后服务体系及处于领先地位的研发投入。目前公司在全世界130多个国家拥有12,000名员工。公司遵循的企业文化是 -- 以成就为导向，提倡多元化及真正的全球性；全球员工共同分享并实践同样的理念：倾听别人，交流意见并不断创新以达到共同发展 ；尊重他人及多元文化，承诺客户，关注业绩，承担风险，团队合作以使得公司成为一个卓有成效的企业。我们相信只有员工共同努力来实现客户满意，开放协作，并建立一个有趣而活泼的工作环境，我们的企业才会真正获取成功。
施耐德IT事业部大中华区作为全球的战略中心之一，拥有二大制造中心：上海和厦门；两大研发中心：上海和台北；并且在香港、台北、北京、上海及广州等30多个地区设立了销售及售后服务代表处。
施耐德IT事业部大中华区作为全球的战略中心之一，拥有二大制造中心：上海和厦门；两大研发中心：上海和台北；并且在香港、台北、北京、上海及广州等30多个地区设立了销售及售后服务代表处。
联系方式
- 公司地址：望京东路