Catalog Manager
亚马逊中国
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:互联网/电子商务
职位信息
- 发布日期:2013-09-17
- 工作地点:北京-朝阳区
- 招聘人数:若干
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:客服经理(非技术)
职位描述
Catalog Manager
We are looking for a Catalog Manager as part of the Catalog Quality team in China. It is Amazons' vision to offer customers anything they would like to buy online. Therefore, Amazon offers a huge selection of millions of articles inside its virtual mall. Your task is to lead a Catalog Specialist team with multiple language skills, be responsible for managing multiple category projects globally, make sure that customers buying from Amazon globally can easily find the products, and to work on systems that allow for discovery and browsing of our selection. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
The Catalog Manager will work in a heavily international environment. The dynamic scope of these initiatives requires us to recruit a high-energy resolver and leader who can manage execution and make sound decision. The initiatives that you will lead are viewed by senior management as critical enhancements needed to reduce cost, and improve customer experience.
Roles and Responsibility:
You will be leading a catalog operation team supporting multiple categories in Amazon Catalog, work with browse developers to ensure an effective flow of product classification, and interact directly with Amazon internal customers across the globe (US, Canada, France, Germany, UK, China and Japan) to deliver qualified results. Duties may include, taking part in planning, organizing the work of subordinates, outlining procedures and instructions on daily work, checking accuracy / quality of content audit, ensuring utilization of team is high, mentoring and training for new team members.
? Work with global browse team to onboard new processes or new tools and maintain product classification on Amazon websites in different countries
? Mentor and manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team
? Formulate, Implement, Track career path & Individual Development Plans of each member in the team
? Work with various internal teams (e.g. Browse Developer, Browse Software, Retail Business Services, Site Merchandisers, and other system teams) to help drive tools and process improvements that affect online catalog management workflows
? Defining, Measuring and Presenting metrics / reports to Senior Level Management
? Troubleshoot and drive resolutions with browse software and developer team to ensure reliable and operationally effective flow of process; improve processes, drive lean and increase productivity
Key Performance Areas:
? People Management (team lead, team management)
? Metrics Management
? Program management or project management
Qualification & Experience:
? Experience on people management
? Information Science or IT Background
? Excellent English skills required, both orally and verbally
We are looking for a Catalog Manager as part of the Catalog Quality team in China. It is Amazons' vision to offer customers anything they would like to buy online. Therefore, Amazon offers a huge selection of millions of articles inside its virtual mall. Your task is to lead a Catalog Specialist team with multiple language skills, be responsible for managing multiple category projects globally, make sure that customers buying from Amazon globally can easily find the products, and to work on systems that allow for discovery and browsing of our selection. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
The Catalog Manager will work in a heavily international environment. The dynamic scope of these initiatives requires us to recruit a high-energy resolver and leader who can manage execution and make sound decision. The initiatives that you will lead are viewed by senior management as critical enhancements needed to reduce cost, and improve customer experience.
Roles and Responsibility:
You will be leading a catalog operation team supporting multiple categories in Amazon Catalog, work with browse developers to ensure an effective flow of product classification, and interact directly with Amazon internal customers across the globe (US, Canada, France, Germany, UK, China and Japan) to deliver qualified results. Duties may include, taking part in planning, organizing the work of subordinates, outlining procedures and instructions on daily work, checking accuracy / quality of content audit, ensuring utilization of team is high, mentoring and training for new team members.
? Work with global browse team to onboard new processes or new tools and maintain product classification on Amazon websites in different countries
? Mentor and manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team
? Formulate, Implement, Track career path & Individual Development Plans of each member in the team
? Work with various internal teams (e.g. Browse Developer, Browse Software, Retail Business Services, Site Merchandisers, and other system teams) to help drive tools and process improvements that affect online catalog management workflows
? Defining, Measuring and Presenting metrics / reports to Senior Level Management
? Troubleshoot and drive resolutions with browse software and developer team to ensure reliable and operationally effective flow of process; improve processes, drive lean and increase productivity
Key Performance Areas:
? People Management (team lead, team management)
? Metrics Management
? Program management or project management
Qualification & Experience:
? Experience on people management
? Information Science or IT Background
? Excellent English skills required, both orally and verbally
公司介绍
亚马逊于 2004 年进入中国,秉承“顾客至尚”的理念,不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务,Kindle 电子书阅读器和电子书,亚马逊物流运营和亚马逊云计算服务(AWS)。
依托亚马逊全球15大站点、***的全球资源和跨境物流体系,亚马逊中国持续推进跨境电商战略。2014年, 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店,致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线,是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。
亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户,以及亚马逊美国、欧洲和日本的数百万企业与机构买家。
亚马逊在全球拥有 175 个运营中心,配备超过 10 万台 Kiva 智能机器人,可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力,亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验,并帮助中国卖家出口海外,拓展国际市场。
亚马逊中国致力于为中国消费者带来完善的阅读体验,点燃中国大众的阅读热情。2012年12月,Kindle中国电子书店正式上线,通过与数百家中国出版机构商和进口书商合作,目前为中国读者提供了超过 70 万册电子书。2013 年 6 月,Kindle 电子书阅读器进入中国市场,随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品,并与全球保持新品同步发售,Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。
依托亚马逊全球15大站点、***的全球资源和跨境物流体系,亚马逊中国持续推进跨境电商战略。2014年, 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店,致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线,是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。
亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户,以及亚马逊美国、欧洲和日本的数百万企业与机构买家。
亚马逊在全球拥有 175 个运营中心,配备超过 10 万台 Kiva 智能机器人,可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力,亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验,并帮助中国卖家出口海外,拓展国际市场。
亚马逊中国致力于为中国消费者带来完善的阅读体验,点燃中国大众的阅读热情。2012年12月,Kindle中国电子书店正式上线,通过与数百家中国出版机构商和进口书商合作,目前为中国读者提供了超过 70 万册电子书。2013 年 6 月,Kindle 电子书阅读器进入中国市场,随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品,并与全球保持新品同步发售,Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。
联系方式
- Email:cn-proserve-intern-2019@amazon.com
- 公司地址:总部地址: 北京市朝阳区东四环中路56号远洋国际中心A座 (邮编:100025)