Service Engineer
特雷克斯(常州)
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2016-10-14
- 工作地点:福州
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:大专
- 语言要求:英语 熟练
- 职位类别:售前/售后技术支持工程师
职位描述
职位描述:
General Position Description
The service engineer is responsible for the jobsite service, training and technical support, promptly responding to the customers’ service needs and addressing the breakdowns in a good sense of urgency, quality and cost-efficiency.
Key Responsibilities & Tasks
* Communicate with the Regional Supervisor and customer regarding the status of equipment. Meet the demands of the customer by providing service and technical support that meets or exceeds our customers’ expectations, ensuring that the equipment also meets all Genie (Terex AWP) requirements.
* Be flexible and versatile in the ability to change priorities to meet the demands of the China Commercial Team.
* Report any customer damage to the Senior Service Manager and ensure the equipment is repaired timely and the customer is charged for the repair and down time as per Genie procedures.
* Track all service calls in a call log and ensure work orders are opened and closed timely.
* Establish and maintain good relation with key customers and actively pursue all service business opportunities.
Experience & Qualifications
* College degree in Mechanical Engineering or related disciplines.
* Good command of English and Mandarin Chinese both in speaking and writing.
* 5 years+ of quality service experience in heavy engineering machine industry.
* Excellent troubleshooting skills with good knowledge and/or experience in all aspects of repair (electrical, hydraulic and engine etc.)
* Strong understanding and sense of safety.
* Ability to coach, develop and training.
* Holder of the driving license C.
* Customer focus, high standard of quality and strong flexibility with working hours and travel.
* Willingness to move to other jobsite city according to business demands is a plus.
Estimated Travel
* 70% of the time travelling within the allocated region and other places in China.
It is the policy of Terex to ensure Equal Employment Opportunity(EEO), and Terex is committed to a workplace free from discrimination on the basis of non-work related factors, including race, colour, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status or other characteristic protected by applicable law. Terex prohibits any such discrimination, including harassment, in all aspects of employment.
确保“平等的雇佣机会”是特雷克斯一贯遵循的政策,特雷克斯并力求创造一个团队成员不因非工作因素而遭受歧视的工作场所,这些因素包括种族、肤色、民族血统、宗教、性别、性取向、性别认同、年龄、残障、兵役情况以及其它受到相关法律保护的特征。在雇佣的任何方面,特雷克斯禁止包括侵扰在内的针对上述任何情形的歧视行为。
We will carefully screen all applications and promptly contact suitable applicants, and, we decline the phone inquiry or visit without our notice.
我们会仔细审核应聘申请并及时联络合适的应聘者,同时我们谢绝未经通知的电话询问或来访。
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General Position Description
The service engineer is responsible for the jobsite service, training and technical support, promptly responding to the customers’ service needs and addressing the breakdowns in a good sense of urgency, quality and cost-efficiency.
Key Responsibilities & Tasks
* Communicate with the Regional Supervisor and customer regarding the status of equipment. Meet the demands of the customer by providing service and technical support that meets or exceeds our customers’ expectations, ensuring that the equipment also meets all Genie (Terex AWP) requirements.
* Be flexible and versatile in the ability to change priorities to meet the demands of the China Commercial Team.
* Report any customer damage to the Senior Service Manager and ensure the equipment is repaired timely and the customer is charged for the repair and down time as per Genie procedures.
* Track all service calls in a call log and ensure work orders are opened and closed timely.
* Establish and maintain good relation with key customers and actively pursue all service business opportunities.
Experience & Qualifications
* College degree in Mechanical Engineering or related disciplines.
* Good command of English and Mandarin Chinese both in speaking and writing.
* 5 years+ of quality service experience in heavy engineering machine industry.
* Excellent troubleshooting skills with good knowledge and/or experience in all aspects of repair (electrical, hydraulic and engine etc.)
* Strong understanding and sense of safety.
* Ability to coach, develop and training.
* Holder of the driving license C.
* Customer focus, high standard of quality and strong flexibility with working hours and travel.
* Willingness to move to other jobsite city according to business demands is a plus.
Estimated Travel
* 70% of the time travelling within the allocated region and other places in China.
It is the policy of Terex to ensure Equal Employment Opportunity(EEO), and Terex is committed to a workplace free from discrimination on the basis of non-work related factors, including race, colour, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status or other characteristic protected by applicable law. Terex prohibits any such discrimination, including harassment, in all aspects of employment.
确保“平等的雇佣机会”是特雷克斯一贯遵循的政策,特雷克斯并力求创造一个团队成员不因非工作因素而遭受歧视的工作场所,这些因素包括种族、肤色、民族血统、宗教、性别、性取向、性别认同、年龄、残障、兵役情况以及其它受到相关法律保护的特征。在雇佣的任何方面,特雷克斯禁止包括侵扰在内的针对上述任何情形的歧视行为。
We will carefully screen all applications and promptly contact suitable applicants, and, we decline the phone inquiry or visit without our notice.
我们会仔细审核应聘申请并及时联络合适的应聘者,同时我们谢绝未经通知的电话询问或来访。
职能类别: 售前/售后技术支持工程师
关键字: 服务工程师 service engineer 工程设备 engineering equipment 高空作业车
公司介绍
关于特雷克斯
特雷克斯是一家全球性的起重和物料处理设备制造商与服务供应商,为多个行业的客户提供全生命周期的解决方案,包括建筑、基础设施、制造、货运、精炼、能源、公共事业、采石和采矿等,使客户的投资回报最大化。特雷克斯通过三个事业部运营其业务:高空作业平台、起重机、以及物料处理,并通过特雷克斯金融服务部门为客户提供金融产品和服务以帮助其购买特雷克斯设备。欲获取更多关于特雷克斯产品与服务的信息,欢迎访问www.terex.com和www.facebook.com/TerexCorporation.
特雷克斯在中国
长期以来,特雷克斯一直坚信中国的发展是世界的机遇。同时,特雷克斯也十分积极地投资于中国,拓展市场,为中国的基础建设和持续发展提供最优质的产品与服务。
自1988年在中国建立第一家合资企业迄今,总部位于北京的特雷克斯(中国)投资有限公司已在江苏和上海拥有两家独资企业,并于山东、福建和四川设立了3家合资工厂,他们是:特雷克斯(常州)机械有限公司、德马格起重机械(上海)有限公司、特雷克斯起重机(中国)制造有限公司、诺尔起重设备(中国)有限公司,以及四川长江工程起重机有限责任公司。
关于特雷克斯 (常州)
特雷克斯高空作业平台为世界各地的人们安全的从事高空作业提供了保障。
特雷克斯(常州)机械有限公司是美国特雷克斯公司(Terex Corporation)在常州的独资公司。公司成立于2008年6月19日,位于江苏省常州市。我们的工程及研发部门以当地市场的特殊要求,量身设计产品。生产部门勤奋进取,力求在正确的时间提供正确数量的正确产品。服务部门为销往世界各地的产品提供配件支持。帮助客户开创并成就事业是我们最大的骄傲。
特雷克斯(常州)机械有限公司也为电力行业和公共事业部门的特种车辆提供绝缘臂杆。
微信招聘:关注公司微信公众号:特雷克斯吉尼高空作业平台 --人才招募模块
特雷克斯是一家全球性的起重和物料处理设备制造商与服务供应商,为多个行业的客户提供全生命周期的解决方案,包括建筑、基础设施、制造、货运、精炼、能源、公共事业、采石和采矿等,使客户的投资回报最大化。特雷克斯通过三个事业部运营其业务:高空作业平台、起重机、以及物料处理,并通过特雷克斯金融服务部门为客户提供金融产品和服务以帮助其购买特雷克斯设备。欲获取更多关于特雷克斯产品与服务的信息,欢迎访问www.terex.com和www.facebook.com/TerexCorporation.
特雷克斯在中国
长期以来,特雷克斯一直坚信中国的发展是世界的机遇。同时,特雷克斯也十分积极地投资于中国,拓展市场,为中国的基础建设和持续发展提供最优质的产品与服务。
自1988年在中国建立第一家合资企业迄今,总部位于北京的特雷克斯(中国)投资有限公司已在江苏和上海拥有两家独资企业,并于山东、福建和四川设立了3家合资工厂,他们是:特雷克斯(常州)机械有限公司、德马格起重机械(上海)有限公司、特雷克斯起重机(中国)制造有限公司、诺尔起重设备(中国)有限公司,以及四川长江工程起重机有限责任公司。
关于特雷克斯 (常州)
特雷克斯高空作业平台为世界各地的人们安全的从事高空作业提供了保障。
特雷克斯(常州)机械有限公司是美国特雷克斯公司(Terex Corporation)在常州的独资公司。公司成立于2008年6月19日,位于江苏省常州市。我们的工程及研发部门以当地市场的特殊要求,量身设计产品。生产部门勤奋进取,力求在正确的时间提供正确数量的正确产品。服务部门为销往世界各地的产品提供配件支持。帮助客户开创并成就事业是我们最大的骄傲。
特雷克斯(常州)机械有限公司也为电力行业和公共事业部门的特种车辆提供绝缘臂杆。
微信招聘:关注公司微信公众号:特雷克斯吉尼高空作业平台 --人才招募模块
联系方式
- 公司地址:上班地址:北京市朝阳区东三环北路丙2号天元港中心A座1205