厦门招聘

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a CCRP Engineer you will be responsible for collection, analysis, improvement of customer complaints and timely communication with customer. Be responsible for OPQ collection and improvement in Electrification Business Area in Xiamen, China.

Reporting to the Quality & Operational Excellence Manager, you will push company process and product quality improvement based on CCRP input to enhance the customer satisfaction.

- Proceeding the customer complaints in ABB CCRP system in time and in quality especially for important domestic and overseas customers based on the cost consideration.
- Submitting the monthly CCRP status report timely. Providing company user support in the execution of the CCRP process and use of CCRP tools
- Coordinating and following up status of customer complaint, pushing the responsible Dept. to offer the issue solution before deadline. Participating in weekly production & quality meeting and present CCRP status
- Leading customer complaint issue analysis and improvement by L6S methodology and following up the action’s effectiveness and sustainability. Joining customer site issue data collection and investigation if need
- Offering the professional investigation report of issue to customer if need
- Leading company OPQ collection, analysis and improvement, lead top3 OPQ category improvement

- 5 years of working experience in customer complaint, design or manufacture or supplier quality control and improvement with knowledge in mechanical and electrical
- Experience with MV switchgear & industry standards is preferred
- Familiar with Instrument Transformer or Epoxy Component and the related industry standards
- Valid ISO9001/ISO14001/OHSAS18001 internal auditor. Lean six sigma green belt is preferred.
- Familiar with Office Software application, especially for EXCEL. SAP operator experience is preferred
- Bachelor’s degree or Major in electrical automation or mechanical design and manufacture
- Good written and verbal communication skills in English

The Quality team is dedicated to implementing a culture and practice of excellence throughout the entire value chain of the organization, to increase customer satisfaction and improve profitability in a sustainable way.

ABB Distribution Solutions are a global leader in power distribution solutions, delivering pioneering low and medium-voltage innovations and services. We care about your tomorrow, providing solutions for a smarter, safer, environmentally friendly and more reliable flow and distribution of electricity.

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website.

Benefits
- Life insurance
- Medical insurance
- Disability insurance
- Sick pay
- Meal allowance

厦门ABB电力设备有限公司成立于2012年底，是由ABB（中国）有限公司独资兴建，为ABB全球新建的两家模块制造厂之一。专门从事设计、制造、组装、测试中高压及超高压断路器、隔离开关和接地开关等模块。将向中国、印度、沙特等ABB的开关组装厂供应模块。

ABB Power Equipment (Xiamen) Company Limited founded in Dec 2012, The business scope of the company is designing, manufacturing, assembling and testing Middle/High Voltage combinations, tank circuit-breaker and their auxiliaries, accessories. Providing module to ABB companies in China, India, Saudi and etc.