Sea Logistics Customer Care Specialist (职位编号:req70379)
德迅(中国)货运代理有限公司厦门分公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-06-03
- 工作地点:厦门
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:5-8千/月
- 职位类别:物流专员/助理
职位描述
- Drive customer engagement, satisfaction, retention and reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
- Establish and strengthen operational relation to customer contact(s) through daily interactions, regular care visits, pro-actively advising and consulting to ensure customer satisfaction.
- Qualify customer inquiries and provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted and closed.
- Support customer onboarding in line with working instructions, ensuring inclusion and transfer of customer requirements into the KN systems alongside the (initial) customer order.
- Collaborate with Finance to adjust credit limits based on daily business development and coordinate measures in case of challenges.
Your Skills and Experiences
To be considered, you should have a good understanding of Sea Logistics export procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.
Good Reasons to Join
We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!
公司介绍
德迅成立于1890年,是全球首屈一指的物流服务公司。我们在全球拥有约78,000名员工,业务遍及100多个国家的1,300个地点。我们致力于通过提供创新的、符合可持续发展目标的物流解决方案来创建人与货物之间的紧密联系,从而塑造一个崭新的物流世界。
1965年,我们在香港开设了亚太区的首个分站。50多年来,德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前,德迅在大中华区已开设超过30个分站,员工数量超过3500人。
如果您正在寻找一份有挑战性和有价值的职业,并希望与德迅共同成长,请关注我们的招聘信息并踊跃申请。
Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world's leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.
Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.
Join us, together we shape the future of logistics.
1965年,我们在香港开设了亚太区的首个分站。50多年来,德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前,德迅在大中华区已开设超过30个分站,员工数量超过3500人。
如果您正在寻找一份有挑战性和有价值的职业,并希望与德迅共同成长,请关注我们的招聘信息并踊跃申请。
Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world's leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.
Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.
Join us, together we shape the future of logistics.
联系方式
- 公司地址:地址:span厦门市思明区鹭江道100号财富中心2702-2707单元