厦门 [切换城市] 厦门招聘

客服(外包,非柯达员工)

柯达厦门

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2021-06-03
  • 工作地点:厦门-思明区
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:本科
  • 语言要求:英语良好
  • 职位月薪:4.5-6千/月
  • 职位类别:客服专员/助理

职位描述

工作地点:厦门市思明区振兴大厦,柯达

工作性质:外包(非柯达员工)

Major Responsibilities

    

1.         Coordinate with BU & authorized customers clarifying customer’s purchase order item, quantity, pricing, requested delivery date, payment term, partner information and other relevant transaction details.

    

4.        Process sales order in SAP system and strictly follow up operation work instruction properly. Raise any issues & concerns in daily transaction to management & SAP team for solution and future improvement.

    

5.       Settle rebate, promotion via order entry in SAP and maintain the tracking report.

    

6.       Create delivery notes and coordinate shipping requirement with related functions like warehouse, logistics etc

    

7.       Work closely with logistics, credit dept. and supply chain to ensure customer order timely fulfilled.

    

8.         Process special orders ( eg. IU, GW, OR-service…) to guarantee special transactions are under internal control policy.

    

9.         Generate required transaction documents & reports: price quotation, invoice, SLS report,  etc. as requested.

    

10.       Establish & maintain harmonious relationship with customers/distributors/functional partners via daily communication, customer visit & interface meeting/presentation. Understand and satisfy their new business requirements.

    

11.       Others requested by supervisor.

    


    

Job Knowledge

    

1.         University graduate with good command of oral and written English.

    

2.         Work experience in sales support and/or customer transaction & service field.  Such as order processing, tax regulations, VAT issuance, business law, PC operation, customer complaint handling, delivery arrangement, etc.

    

3.         High sensitivity, comprehensive analysis, problem identifying and shooting capability, self-motivated.

    

4.         Basic finance and tax knowledge, Accountant qualifications certificate preferred.

    

5.         Computer literate



职能类别:客服专员/助理

关键字:客服

公司介绍

柯达厦门不仅是柯达传统影像产品在亚太区的生产制造中心,也是柯达重要的数码影像产品的生产基地,同时也是柯达亚太区的运营、支持中心,是柯达全球价值链和供应链中的重要环节。目前,柯达厦门有员工1000多名,主要生产以下产品:印刷板材、打印头、喷墨打印墨水、墨盒、彩色相纸、数码喷墨相纸、光绘片等。柯达在厦门有以下2家注册公司:
- 柯达(中国)股份有限公司
- 柯达(厦门)数码影像有限公司。

联系方式

  • 公司地址:厦门海沧新阳工业区翁角路308号 (邮编:361012)