客服(外包,非柯达员工)
柯达厦门
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2021-06-03
- 工作地点:厦门-思明区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:本科
- 语言要求:英语良好
- 职位月薪:4.5-6千/月
- 职位类别:客服专员/助理
职位描述
工作地点:厦门市思明区振兴大厦,柯达
工作性质:外包(非柯达员工)
Major Responsibilities
1. Coordinate with BU & authorized customers clarifying customer’s purchase order item, quantity, pricing, requested delivery date, payment term, partner information and other relevant transaction details.
4. Process sales order in SAP system and strictly follow up operation work instruction properly. Raise any issues & concerns in daily transaction to management & SAP team for solution and future improvement.
5. Settle rebate, promotion via order entry in SAP and maintain the tracking report.
6. Create delivery notes and coordinate shipping requirement with related functions like warehouse, logistics etc
7. Work closely with logistics, credit dept. and supply chain to ensure customer order timely fulfilled.
8. Process special orders ( eg. IU, GW, OR-service…) to guarantee special transactions are under internal control policy.
9. Generate required transaction documents & reports: price quotation, invoice, SLS report, etc. as requested.
10. Establish & maintain harmonious relationship with customers/distributors/functional partners via daily communication, customer visit & interface meeting/presentation. Understand and satisfy their new business requirements.
11. Others requested by supervisor.
Job Knowledge
1. University graduate with good command of oral and written English.
2. Work experience in sales support and/or customer transaction & service field. Such as order processing, tax regulations, VAT issuance, business law, PC operation, customer complaint handling, delivery arrangement, etc.
3. High sensitivity, comprehensive analysis, problem identifying and shooting capability, self-motivated.
4. Basic finance and tax knowledge, Accountant qualifications certificate preferred.
5. Computer literate
公司介绍
- 柯达(中国)股份有限公司
- 柯达(厦门)数码影像有限公司。
联系方式
- 公司地址:厦门海沧新阳工业区翁角路308号 (邮编:361012)